When to install Kaspersky anti virus?

D

Dual Trace

I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be fine.
After months of frustration spent with the video card guys on the phone one
of them told me to uninstall Norton and then play a video file. It played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy again.
Uninstalled Office, still choppy. Disabled Norton: still choppy. Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed printer,
re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine. Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
P

PA Bear [MS MVP]

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
 
D

DL

I have run, seperately, both Kaspersky & F-Secure on Win2k, WinXp & Vista
without any issues. I had issues with Norton v6, which is why I no longer
use it
 
C

Colin Barnhorst

I suggest a reboot after step 3.

PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual said:
I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

Dual Trace

PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only? Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual said:
I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

DL

If you have Kaspersky IS when you install it, it will disable the Win
firewall

Dual Trace said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing
any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual said:
I had these very weird experiences with Norton: at some point in time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

DL

PS Kaspersky IS and Kaspersky AV are different apps, the later has no
firewall its purely an AV app


Dual Trace said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing
any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual said:
I had these very weird experiences with Norton: at some point in time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
P

PA Bear [MS MVP]

I would recommend either Kaspersky7 or NOD32 for your new WinXP machine.

You do NOT want more than one (1) firewall enabled. Note that the Windows
Firewall is one-way (i.e., incoming only); the firewall included in KAV7 and
NOD32 is two-way (i.e., incoming & outgoing), so there may be a bit of a
learning curve.

NB: You do NOT want to do anything else online (i.e., surfing; checking
email; chatting; downloading) until (1) the machine is fully patched at
Windows Update; (2) a firewall is enabled; and (3) you've gotten an
anti-virus application properly installed & running with up-to-date
definitions.

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Security FAQ & Checklist
http://www.dslreports.com/faq/8463

Your anti-virus application should be configured to seek and install updates
automatically, daily, at a time when the machine is usually running and
connected to the internet. It should also be configured to run a full
system scan a few minutes after seeking/installing updates, also daily.
Anything less is simply insufficient these days.
--
~PA Bear


Dual said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual said:
I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
P

PA Bear [MS MVP]

KAV7 includes a firewall, DL.
PS Kaspersky IS and Kaspersky AV are different apps, the later has no
firewall its purely an AV app


Dual Trace said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing
any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

Dual Trace

PA Bear,
I updated Windows (took over 1 hour) and then installed KIS7, updated it and
ran a scan. All seems to be fine so far. Neither Windows nor KIS7 complained
about the other firewall being enabled and they both are. If conflict chances
exist, I will disable Windows firewall.
Thank you,
Dual Trace

PA Bear said:
I would recommend either Kaspersky7 or NOD32 for your new WinXP machine.

You do NOT want more than one (1) firewall enabled. Note that the Windows
Firewall is one-way (i.e., incoming only); the firewall included in KAV7 and
NOD32 is two-way (i.e., incoming & outgoing), so there may be a bit of a
learning curve.

NB: You do NOT want to do anything else online (i.e., surfing; checking
email; chatting; downloading) until (1) the machine is fully patched at
Windows Update; (2) a firewall is enabled; and (3) you've gotten an
anti-virus application properly installed & running with up-to-date
definitions.

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Security FAQ & Checklist
http://www.dslreports.com/faq/8463

Your anti-virus application should be configured to seek and install updates
automatically, daily, at a time when the machine is usually running and
connected to the internet. It should also be configured to run a full
system scan a few minutes after seeking/installing updates, also daily.
Anything less is simply insufficient these days.
--
~PA Bear


Dual said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

Dual Trace

DL,
I installed KIS7 and even after updating it, Windows firewall is still shown
as enabled. Is this a concern?
Dual Trace

DL said:
If you have Kaspersky IS when you install it, it will disable the Win
firewall

Dual Trace said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


PA Bear said:
1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing
any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
P

PA Bear [MS MVP]

If you installed Kaspersky Internet Security, disable the Windows Firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Dual said:
PA Bear,
I updated Windows (took over 1 hour) and then installed KIS7, updated it
and
ran a scan. All seems to be fine so far. Neither Windows nor KIS7
complained
about the other firewall being enabled and they both are. If conflict
chances exist, I will disable Windows firewall.
Thank you,
Dual Trace

PA Bear said:
I would recommend either Kaspersky7 or NOD32 for your new WinXP machine.

You do NOT want more than one (1) firewall enabled. Note that the
Windows
Firewall is one-way (i.e., incoming only); the firewall included in KAV7
and NOD32 is two-way (i.e., incoming & outgoing), so there may be a bit
of
a learning curve.

NB: You do NOT want to do anything else online (i.e., surfing; checking
email; chatting; downloading) until (1) the machine is fully patched at
Windows Update; (2) a firewall is enabled; and (3) you've gotten an
anti-virus application properly installed & running with up-to-date
definitions.

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Security FAQ & Checklist
http://www.dslreports.com/faq/8463

Your anti-virus application should be configured to seek and install
updates automatically, daily, at a time when the machine is usually
running and connected to the internet. It should also be configured to
run a full system scan a few minutes after seeking/installing updates,
also daily. Anything less is simply insufficient these days.
--
~PA Bear


Dual said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will
be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


:

1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32*
or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the
phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton
again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos
were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine.
Based
on past experience with Norton, I wonder whether I should first
install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 
D

DL

I only have KIS7 on a Vista pc, and in that KIS turned off the windows
Firewall
(The security centre shows firewall enabled, but drilling down shows
WinFirewall disabled)

Dual Trace said:
DL,
I installed KIS7 and even after updating it, Windows firewall is still
shown
as enabled. Is this a concern?
Dual Trace

DL said:
If you have Kaspersky IS when you install it, it will disable the Win
firewall

Dual Trace said:
PA Bear,
My new computer I am talking about did not have Norton, so Kasper will
be
the first AV product on it.
Should I disable Windows Firewall and rely on Kasper's firewall only?
Could
both conflict?


:

1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32*
or
KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall
the Norton application before the free-trial period expires! Should
you
decide to reinstall the Norton application, I recommend not installing
any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in
time
my
video files became choppy (not fluent). Everything else seemed to be
fine.
After months of frustration spent with the video card guys on the
phone
one
of them told me to uninstall Norton and then play a video file. It
played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy
again.
Uninstalled Office, still choppy. Disabled Norton: still choppy.
Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton
again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer
I
initially only disabled Norton. After printer installation, videos
were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP
machine.
Based
on past experience with Norton, I wonder whether I should first
install
basically everything else and then install Kaspersky? Or maybe
Kaspersky
is
known to be better at handling these kind of issues?

Thank you,
Dual Trace
 

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