Viewing & Printing Faxes

[LW]

When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW

 

[Russ Valentine [MVP-Outlook]]

Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at a time. Click on
the arrow on the Toolbar to view subsequent pages.

 

[LW]

In the fax console, the Toolbar does not have an arrow for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]

When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW

.

 

[LW]

Russ,
I just sent a message concerning this problem, but I
forgot to thank you for responding to my help call.
So Thanks for your help.

LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]

When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW

.

 

[Russ Valentine [MVP-Outlook]]

I'm not talking about the Fax Console. I'm talking about the Windows Picture
and Fax viewer that opens when you double click a fax in the Fax Console. It
only displays one page at a time and you must click on the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]

In the fax console, the Toolbar does not have an arrow for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]

When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW

.

 

[LW]

Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather I'm
sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW

-----Original Message-----
I'm not talking about the Fax Console. I'm talking about the Windows Picture
and Fax viewer that opens when you double click a fax in the Fax Console. It
only displays one page at a time and you must click on the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]

In the fax console, the Toolbar does not have an arrow for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page

at
a time. Click on

the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW


.

.

 

[Russ Valentine [MVP-Outlook]]

Well I cannot reproduce the problem, nor have I seen any similar reports. I
know of only two other problems with fax viewing, and neither seems to fit
your situation exactly:
http://support.microsoft.com/support/kb/articles/q322/0/11.asp
http://support.microsoft.com/support/kb/articles/q329/2/70.asp

--
Russ Valentine
[MVP-Outlook]

Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather I'm
sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW

-----Original Message-----
I'm not talking about the Fax Console. I'm talking about the Windows Picture
and Fax viewer that opens when you double click a fax in the Fax Console. It
only displays one page at a time and you must click on the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]

In the fax console, the Toolbar does not have an arrow for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW


.

.

 

[Russ Valentine [MVP-Outlook]]

One other question. When you look at these faxes in the Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]

Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather I'm
sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW

-----Original Message-----
I'm not talking about the Fax Console. I'm talking about the Windows Picture
and Fax viewer that opens when you double click a fax in the Fax Console. It
only displays one page at a time and you must click on the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]

In the fax console, the Toolbar does not have an arrow for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW


.

.

 

[LW]

In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these pages, no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me but the
computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in the Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]

Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather I'm
sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW

-----Original Message-----
I'm not talking about the Fax Console. I'm talking

about
the Windows Picture

and Fax viewer that opens when you double click a fax

in
the Fax Console. It

only displays one page at a time and you must click on the arrow to view
subsequent pages.

arrow
for

changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete.

Maybe
if

I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one

page
at

a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page can be
viewed or printed.

How can I resolve this problem?

LW


.



.

.

 

[Russ Valentine [MVP-Outlook]]

Are you sure you successfully reset the Open command for TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]

In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these pages, no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me but the
computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in the Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]

Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather I'm
sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking about
the Windows Picture
and Fax viewer that opens when you double click a fax in
the Fax Console. It
only displays one page at a time and you must click on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an arrow
for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe
if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then go
back and check the fax box this may put the complete fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page
at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to be
viewed.

When Receiving a fax only the cover or first page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.

.

 

[LW]

No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command for TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]

In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these pages, no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me but the
computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in the Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true

weather
I'm

sending a fax and want to preview all pages or receiving a
fax and want to see subsequent pages beyond the cover page.

That's why I was wondering if the program was in correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking about
the Windows Picture
and Fax viewer that opens when you double click a

fax
in

the Fax Console. It
only displays one page at a time and you must click on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an arrow
for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete. Maybe
if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and

then
go

back and check the fax box this may put the

complete
fax

console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one page
at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

to
be

viewed.

When Receiving a fax only the cover or first page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

To view faxes from the Fax Console, the Windows Imaging and Fax viewer must
be your default viewer for TIF files. You can easily restore that setting in
Windows Explorer > Folder Options. File Types. For most users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]

No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command for TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]

In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these pages, no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me but the
computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in the
Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there is no
arrow to go to subsequent pages. This is true weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking
about
the Windows Picture
and Fax viewer that opens when you double click a fax
in
the Fax Console. It
only displays one page at a time and you must click on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an
arrow
for
changing pages. That is the first thing I looked for.

Perhaps the fax console program is not complete.
Maybe
if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then
go
back and check the fax box this may put the complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

--
Russ Valentine
[MVP-Outlook]
When sending a fax only the cover page is able to
be
viewed.

When Receiving a fax only the cover or first page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.

.

 

[LW]

Thanks Russ,
I will go and try to restore this information right away.

If it is OK, I'll let you know how it works out.

Again Thanks,
LW

-----Original Message-----
To view faxes from the Fax Console, the Windows Imaging and Fax viewer must
be your default viewer for TIF files. You can easily restore that setting in
Windows Explorer > Folder Options. File Types. For most users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32

\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]

No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command

for
TIF files to the

Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]
In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these pages, no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me

but
the

computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in the
Fax Console Inbox,
how many pages does each fax contain?

is
no

arrow to go to subsequent pages. This is true weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking
about
the Windows Picture
and Fax viewer that opens when you double click a fax
in
the Fax Console. It
only displays one page at a time and you must

click
on

the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an
arrow
for
changing pages. That is the first thing I

looked
for.

Perhaps the fax console program is not complete.
Maybe
if
I go to Windows Components in the control panel and
uncheck the fax box and restart my computer and then
go
back and check the fax box this may put the complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the faxes?
Windows Picture and Fax viewer only displays one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent pages.

able
to

be
viewed.

When Receiving a fax only the cover or first page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.



.

.

 

[LW]

I am having trouble finding the place you said to go to
restore the files that may solve this problem.

I'm sorry to say that I am not so computer literate, but I
will follow instructions preceicely. I hate asking for
such in depth help, but I'm really lost.

LW

-----Original Message-----
Thanks Russ,
I will go and try to restore this information right away.

If it is OK, I'll let you know how it works out.

Again Thanks,
LW

-----Original Message-----
To view faxes from the Fax Console, the Windows Imaging and Fax viewer must
be your default viewer for TIF files. You can easily restore that setting in
Windows Explorer > Folder Options. File Types. For most users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32

\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]

No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command for
TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]
In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these

pages,

no

in

the

Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there is
no
arrow to go to subsequent pages. This is true
weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking
about
the Windows Picture
and Fax viewer that opens when you double click a
fax
in
the Fax Console. It
only displays one page at a time and you must click
on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an
arrow
for
changing pages. That is the first thing I looked
for.

Perhaps the fax console program is not complete.
Maybe
if
I go to Windows Components in the control panel
and
uncheck the fax box and restart my computer and
then
go
back and check the fax box this may put the
complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the
faxes?
Windows Picture and Fax viewer only displays one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent
pages.

--
Russ Valentine
[MVP-Outlook]
[email protected]...
When sending a fax only the cover page is able
to
be
viewed.

When Receiving a fax only the cover or first
page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.



.

.

.

 

[Russ Valentine [MVP-Outlook]]

Windows Explorer > Folder Options. File Types
Select TIF file. From there you have two choices:
Change... > Select the "Windows Picture and Fax Viewer" from the programs
available to open the file
OR
Advanced > Open > Edit... and paste this command line:
rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1
--
Russ Valentine
[MVP-Outlook]

I am having trouble finding the place you said to go to
restore the files that may solve this problem.

I'm sorry to say that I am not so computer literate, but I
will follow instructions preceicely. I hate asking for
such in depth help, but I'm really lost.

LW

-----Original Message-----
Thanks Russ,
I will go and try to restore this information right away.

If it is OK, I'll let you know how it works out.

Again Thanks,
LW

-----Original Message-----
To view faxes from the Fax Console, the Windows Imaging and Fax viewer must
be your default viewer for TIF files. You can easily restore that setting in
Windows Explorer > Folder Options. File Types. For most users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32

\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]
No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command for
TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]
In Fax Console Inbox it always says the proper number of
pages. There is just not a way to view these

pages,

no
arrow. Before Quicktime took over the viewer everything
was fine.

I thank you for listening to me. This problem started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the programs we
installed on our computer and took over the viewing of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me but
the
computer manufacturer or microsoft may be able to help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes

in

the
Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there is
no
arrow to go to subsequent pages. This is true
weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm talking
about
the Windows Picture
and Fax viewer that opens when you double click a
fax
in
the Fax Console. It
only displays one page at a time and you must click
on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
In the fax console, the Toolbar does not have an
arrow
for
changing pages. That is the first thing I looked
for.

Perhaps the fax console program is not complete.
Maybe
if
I go to Windows Components in the control panel
and
uncheck the fax box and restart my computer and
then
go
back and check the fax box this may put the
complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the
faxes?
Windows Picture and Fax viewer only displays one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent
pages.

--
Russ Valentine
[MVP-Outlook]
[email protected]...
When sending a fax only the cover page is able
to
be
viewed.

When Receiving a fax only the cover or first
page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.



.



.

.

 

[LW]

THANK YOU, THANK YOU, THANK YOU!!!
Your info. worked like a charm.
I appreciate you sticking with me to solve the problem

Sincerely.
LW

-----Original Message-----
Windows Explorer > Folder Options. File Types
Select TIF file. From there you have two choices:
Change... > Select the "Windows Picture and Fax Viewer" from the programs
available to open the file
OR
Advanced > Open > Edit... and paste this command line:
rundll32.exe <drive>:\WINDOWS\system32

\shimgvw.dll,ImageView_Fullscreen %1

--
Russ Valentine
[MVP-Outlook]

I am having trouble finding the place you said to go to
restore the files that may solve this problem.

I'm sorry to say that I am not so computer literate, but I
will follow instructions preceicely. I hate asking for
such in depth help, but I'm really lost.

LW

-----Original Message-----
Thanks Russ,
I will go and try to restore this information right away.

If it is OK, I'll let you know how it works out.

Again Thanks,
LW

-----Original Message-----
To view faxes from the Fax Console, the Windows Imaging
and Fax viewer must
be your default viewer for TIF files. You can easily
restore that setting in
Windows Explorer > Folder Options. File Types. For most
users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32
\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]
No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax block
in the control panel?

Please tell me what the TIF files are and I will do what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command
for
TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]
In Fax Console Inbox it always says the proper
number of
pages. There is just not a way to view these pages,
no
arrow. Before Quicktime took over the viewer
everything
was fine.

I thank you for listening to me. This problem
started a
few months ago. I have been trying to solve it every
since.

The Quicktime viewer came with one of the

programs
we

installed on our computer and took over the viewing
of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me
but
the
computer manufacturer or microsoft may be able to
help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes in
the
Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there
is
no
arrow to go to subsequent pages. This is true
weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the
cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm
talking
about
the Windows Picture
and Fax viewer that opens when you double

click
a

fax
in
the Fax Console. It
only displays one page at a time and you must
click
on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
[email protected]...
In the fax console, the Toolbar does not have
an
arrow
for
changing pages. That is the first thing I
looked
for.

Perhaps the fax console program is not
complete.
Maybe
if
I go to Windows Components in the control panel
and
uncheck the fax box and restart my computer and
then
go
back and check the fax box this may put the
complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the
faxes?
Windows Picture and Fax viewer only displays
one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent
pages.

--
Russ Valentine
[MVP-Outlook]
[email protected]...
When sending a fax only the cover page is
able
to
be
viewed.

When Receiving a fax only the cover or first
page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.



.



.

.

.

 

[Russ Valentine [MVP-Outlook]]

You're welcome. Always happy to be sticky.
--
Russ Valentine
[MVP-Outlook]

THANK YOU, THANK YOU, THANK YOU!!!
Your info. worked like a charm.
I appreciate you sticking with me to solve the problem

Sincerely.
LW

-----Original Message-----
Windows Explorer > Folder Options. File Types
Select TIF file. From there you have two choices:
Change... > Select the "Windows Picture and Fax Viewer" from the programs
available to open the file
OR
Advanced > Open > Edit... and paste this command line:
rundll32.exe <drive>:\WINDOWS\system32

\shimgvw.dll,ImageView_Fullscreen %1

--
Russ Valentine
[MVP-Outlook]

I am having trouble finding the place you said to go to
restore the files that may solve this problem.

I'm sorry to say that I am not so computer literate, but I
will follow instructions preceicely. I hate asking for
such in depth help, but I'm really lost.

LW

-----Original Message-----
Thanks Russ,
I will go and try to restore this information right away.

If it is OK, I'll let you know how it works out.

Again Thanks,
LW

-----Original Message-----
To view faxes from the Fax Console, the Windows Imaging
and Fax viewer must
be your default viewer for TIF files. You can easily
restore that setting in
Windows Explorer > Folder Options. File Types. For most
users the command
line should read:

"rundll32.exe <drive>:\WINDOWS\system32
\shimgvw.dll,ImageView_Fullscreen %1"

--
Russ Valentine
[MVP-Outlook]
No, I don't know what the TIF files are or how to reset
them. Is that what I did when I unchecked the fax
block
in the control panel?

Please tell me what the TIF files are and I will do
what
you say to reset them.

Thanks
LW

-----Original Message-----
Are you sure you successfully reset the Open command
for
TIF files to the
Windows Picture and Fax Viewer?
--
Russ Valentine
[MVP-Outlook]
In Fax Console Inbox it always says the proper
number of
pages. There is just not a way to view these
pages,
no
arrow. Before Quicktime took over the viewer
everything
was fine.

I thank you for listening to me. This problem
started a
few months ago. I have been trying to solve it
every
since.

The Quicktime viewer came with one of the programs
we
installed on our computer and took over the viewing
of
Faxes and Scanned items. I contacted Quicktime at
Apple.com and they said that they couldn't help me
but
the
computer manufacturer or microsoft may be able to
help.
So here I am.

I am really stumped!
LW

-----Original Message-----
One other question. When you look at these faxes
in
the
Fax Console Inbox,
how many pages does each fax contain?
--
Russ Valentine
[MVP-Outlook]
Yes, in the Windows Picture and Fax viewer there
is
no
arrow to go to subsequent pages. This is true
weather
I'm
sending a fax and want to preview all pages or
receiving a
fax and want to see subsequent pages beyond the
cover
page.

That's why I was wondering if the program was in
correctly
or completely.

What can I try next

LW
-----Original Message-----
I'm not talking about the Fax Console. I'm
talking
about
the Windows Picture
and Fax viewer that opens when you double click
a
fax
in
the Fax Console. It
only displays one page at a time and you must
click
on
the arrow to view
subsequent pages.
--
Russ Valentine
[MVP-Outlook]
[email protected]...
In the fax console, the Toolbar does not have
an
arrow
for
changing pages. That is the first thing I
looked
for.

Perhaps the fax console program is not
complete.
Maybe
if
I go to Windows Components in the control
panel
and
uncheck the fax box and restart my computer
and
then
go
back and check the fax box this may put the
complete
fax
console in place.

This is really confusing!
LW

-----Original Message-----
Viewed where? How are you trying to view the
faxes?
Windows Picture and Fax viewer only displays
one
page
at
a time. Click on
the arrow on the Toolbar to view subsequent
pages.

--
Russ Valentine
[MVP-Outlook]
[email protected]...
When sending a fax only the cover page is
able
to
be
viewed.

When Receiving a fax only the cover or
first
page
can be
viewed or printed.

How can I resolve this problem?

LW


.



.



.



.



.

.

.