Viewers of my website are required to "login"

[Sam Bryan]

I'm using FP2003.

When I go to my site -- www.naminc.org -- it requires me to provide a
Username/Password.

This just started happening.

I have tried, going on 2 days now, contacting my hosting service thru their
e-mail for tech support. I've had no response.

I tried using their Control Panel to Remove/Install FP extensions. These
requests just time out.
I am not very knowledgeable about these matters, but it seems it is a matter
of how Permissions are set. (By the way, it is only the home page that has
the problem. If you go to www.naminc.org/about3.htm for example, there is
no requirement to login).

Is there anything I can do using a FTP-type program to try to fix this, or
am I at the mercy of my (at least in this case) unresponsive host (web.com)?

Many thanks. -- Sam

 

[Thomas A. Rowe]

Are you loading any content on the index.html that is coming from the _private folder, if so, move
the content out of the _private folder.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================

 

[Mark Fitzpatrick]

It is not the homepage that is causing the problem, it is something you are
linking to from the homepage. When you can see the HTML of the page, it's
safe that the page itself is not the permissions problem. Then start to look
for missing images or other resources such as embedded flash animations. In
your case, it's actually one file. Look at where the button for the
Publications menu item on the left should be on the front page. It's
missing. If you try to browse to that image directly it will give you an
authentication request. You could try deleting that file on the server and
republishing it. It's tough to say as it seems to affect that one image only
and not the others used in the border.

 

[Sam Bryan]

Thanks for the replies Mark and Thomas.

I could not find anything relating to the _private folder and starting
rebuilding my home page to see what might happen.
I noticed that I had the problem (requirement to login) when I had the left
navigation bar and did not have the problem when I did not have the
navigation bar. (I speculated that perhaps the nav. bar was a FP extension
feature and that my extensions were broken. Never could find out if the nav.
bar is a FP ext. feature or not.) Anyway, after Mark's response I deselected
the file called Publications from the nav. bar and things then worked. Then
I modified the Publications file to force transferring of a new copy to the
remote server and restored it to the nav. bar. That did not work. Next thing
I tried was to remove the Publications from the folder it was in and put it
at the top level. Once I did that, it worked. I noticed that I did not have
any other files in the nav. bar that were not at the top file level. Don't
know why that would make a difference. Also don't know why it was working
one day and not the next. Perhaps it was something I did, but I'm cluless as
to what it would have been.

At any rate, now it is working. Thank goodness.

Thanks again for the help. -- Sam