Alan,
Are any other rules being applied to the messages that are not moved. If so,
have you set the 'Stop processing more rules' option on the third dialogue
when setting up a rule. If so, then maybe the rule was activated and the
rule to move the message was therefore not run.
Probably a bit unlikely, but worth checking out.
Hope this helps.
Martin
Alan said:
Hi Martin,
Saw your message reply on the net, ref outlook rules. Can you advise on
this.? I have Outlook 2000. I have set up a rule to send incoming mail to
one of two possible folders, depending upon which account the mail had been
addressed to. This rule works fine most of the time, but sometimes a message
will come in, to either of the two accounts, but rather than be sent to the
correct folder, it just sits there in the inbox, as though no rule is being
applied. If I then go to modify the rule, but change nothing other than to
add a tick to the box that says 'apply rule to any mail currently in the
inbox' then the rule is put into action, and the mail goes where it is meant
to. Why is this rule not consistently accurate? Any ideas?