USB mass storage not visible in Explorer or My PC?

[Guest]

I have upgraded my PC (motherboard, HD, Processor, RAM and DVD drive) not
much else left is there

Anyway, I can see the USB mass storage device in "Device Manager" and all is
well but I can't see it in Explorere or My PC. If I unplug it and reconnect
it gets found and installed with the "new software is installed and running
correctly" message.

And advice?

Thanks

Briggers

 

[Don Schmidt]

What is the mass storage device? Hard drive or memory stick? What version of
Windows are you running?
If it's a hard drive, you may have to format it. Open My Computer, right
click on the new drive and select Format.

 

[pcbutts1]

What driver letters are listed in explorer right now.

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[Guest]

Its a HD and has already been formated and used prior to upgrade

 

[Guest]

A, C, D (CD drive) & E (DVD drive)

 

[pcbutts1]

Unplug the USB drive then click start>run and type in the box " compmgmt.msc
/s" without the quotes. On the computer management windows select Disk
Management then right click on your cd drive D and change the drive letter
to G. Reboot then plug in your USB drive, the system should detect it and
give it a drive letter of D. You can leave it like that and all is good or
you can repeat the same steps and give it a drive letter of F and change the
cd drive G back to D. Once they are changed they will stay. I think windows
is trying to give the USB drive a letter that is already in use D, that is
why you have to manually change it.

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[Guest]

OK I will try that but why when I insert my memory stick does Windows give it
the drive letter "F"?

 

[pcbutts1]

What? I thought you said it is not seen in explorer. If it is then what's
the problem? If you are asking why windows will not give it F that is
because windows see's your Mass storage device as a hard drive and it tries
to give it the next available drive letter. Windows labels its drives Hard
drive first then cd drives.

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[Guest]

The mass storage device I can't see is a 80gb HD in a external case, the
memory stick is a 250mb solid state device.

Changed the drive letter didn't work eithrer.

Briggers

 

[pcbutts1]

Ok start over. What do you have plugged in and what is seen and not seen.

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[Guest]

At the moment I have 1 HD, 1 CD drive & 1 DVD drive, all of which are
visible in W/Explorer, I also have the external HD plugged into a USB port,
this is not visible. The device manager can see the mass storage device and
confirms its OK.

The device was working fine before the upgrade, I am going to unplug it and
try it in my laptop, just to make sure I am not going crazy!

Briggers