Windows Showing USB Mass Storage Driver That Is Not There


R

Rich

A few weeks ago, I settled in front of the PC to watch a streaming
movie. I had left a USB mass storage device plugged into the PC. All
of a sudden I got a blue screen. After removing the device and
rebooting and restoring, I got the situation taken care of and could
use the PC.

But, now every time I boot up, Windows detects new hardware in the USB
mass storage device. I go into Safely Remove Hardware and undo it. I
have even plugged it in, done the Safely Remove Hardware, and then
removed it. I also go into the Device Manager and uninstall it.
Unfortunately, it keeps coming back.

Just now I did a boot disk scan and got the blue screen of death
again. I was able to reboot properly again, but the Windows is still
detecting the device. I have tried shutting down, removing all
peripherals and rebooting. It happens each time.

Thanks for any help.
 
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J

John Wunderlich

m:
A few weeks ago, I settled in front of the PC to watch a streaming
movie. I had left a USB mass storage device plugged into the PC.
All of a sudden I got a blue screen. After removing the device
and rebooting and restoring, I got the situation taken care of and
could use the PC.

But, now every time I boot up, Windows detects new hardware in the
USB mass storage device. I go into Safely Remove Hardware and
undo it. I have even plugged it in, done the Safely Remove
Hardware, and then removed it. I also go into the Device Manager
and uninstall it. Unfortunately, it keeps coming back.

Just now I did a boot disk scan and got the blue screen of death
again. I was able to reboot properly again, but the Windows is
still detecting the device. I have tried shutting down, removing
all peripherals and rebooting. It happens each time.

Thanks for any help.

Have you tried doing a "System Restore" to a point in time before your
problem?

"How to restore Windows XP to a previous state"
< http://support.microsoft.com/kb/306084 >

HTH,
JW
 
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