USB Controller problem on XP Pro on Dell laptop

[chuck]

I repartitioned my hard drive on a Dell 700m laptop and
reinstalled XP Pro Sp2 and the Dell driver set. Everything
works great, and faster, including the 2 USB 2.0 ports.

But, when I boot, WinXP Pro SP 2 keeps finding another USB Controller
(shown as "Universal Serial Bus (USB) Controller" in Other Device
in Device Manager with a big yellow Question Mark.

I have 3 USB controllers and 3 USB root hubs with drivers installed and
ports working. They show up in DM under USB Devices. The USB ports work
just fine on the laptop.

But I have this one USB Controller, now listed among Other Devices in
Device Manager. XP Pro Sp2 will not find the correct driver. I have
uninstalled this device many times. Each time XP Pro finds it again, but
cannot find a driver. I have tried to let it find the driver
automatically. That Did not work. I have tried to select specific
folders both in C:\dell\drivers and on the Dell driver CD. No luck. No
matter where it looks, it cannot seem to find the right driver.

Looking for suggestions here. Should I uninstall ALL the USB devices in
Device manager and reboot to rediscover? Should I reinstall XP Pro?
Should I "disable" this device in Device manager?

Help

chuck

 

[R. C. White]

Hi, Chuck.

What did Dell Support say about this problem?

You might want to check with the other Dell owners in the Usenet newsgroup:
alt.sys.pc-clone.dell

RC