URL from Help & Support Centre

P

Pat Garard

G'Day All,

When the Help & Support Centre opens a Page on the
Internet (say a KB article), is there any way of launching
IE on that URL or of finding out what the URL is?
--
Regards,
Pat Garard
Australia

______________________________________
 
B

Bee

I find the URL by Rt. click > Properties on an open, unoccupied space of the
article currently on show in the Rt. pane of the Help & Support Centre
window. Then copy-and-paste that to the textbox of the Address toolbar on
the Taskbar. That is how I do it, but I suspect there may be more elegant
way of achieving the same. Comment from anybody?

Bee.
 
P

Pauline Johnson

G'Day All,

When the Help & Support Centre opens a Page on the
Internet (say a KB article), is there any way of launching
IE on that URL or of finding out what the URL is?


Hold down shift key then click on the link and it should open in a
normal IE window.

If the URL address is not showing because you do not have the address
bar activated then select menu item "View|Toolbars" and select
"Address Bar"
 
B

Bee

Thanks, Pauline. You are talking about a file management window, such as
Windows Explorer or My Documents.

Bee.
 
P

Pauline Johnson

Thanks, Pauline. You are talking about a file management window, such as
Windows Explorer or My Documents.

NO - you are WRONG - I am talking about the links that come up in the
"Help and Support" window under the heading:-

Microsoft Knowledge Base

If there are any relevent pages in the knowledge base then it will
show the number at the bottom left of the page. Eg:-

Microsoft Knowledge Base (15 results)

Click on that and it expands to show the description of the knowledge
base article as a link.

If you just click without holding shift then it opens in the Help and
Support window with no reference to the web site address that it comes
from.

Hold down shift and click on it and it opens a new IE page with the
address in the address bar as I said in my last post.
 

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