UPGRADING TO 9.0

[ANGELRN11955]

I HAD AOL 9.0 OPTIMIZED, BUT AOL SENT ME AND UPGRADE
NOTICE, I UPGRADED AND THEN 9.0 WOULD NO LONGER LET ME
BACK IN, I KEPT GETTING THE MESSAGE THAT IT COULD NOT
FIND MY CONNECTION FORM. I HAVE AOL BROADBAND AND AM
CONNECTED THROUGH MY CABLE LINE. I CAN NOT GET THE 9.0 TO
FIND MY CONNECTION. AOL TELLS ME THE ERROR CODE
USER32.DLL COMES UP AND IS MY PROBLEM. I HAVE TRIED
RELOADING MY XP PROFESSIONAL, WITHOUT SUCCESS. I WAS
WONDERING IF ANYONE HAS EVER HAD THIS PROBLEM AND COULD
HELP ME OUT. I AM DISABLED AND HAVE A HARD TIME GETTING
OUT. MY COMPUTER IS MY LIFELINE. I MISS THE 9.0 FEATURES
AND WOULD LIKE TO GET IT BACK IF ANYONE COULD HELP ME OUT
I WOULD BE ENTERNALLY GRATEFUL. THANK YOU......SUE

 

[susdanc]

-----Original Message-----
I HAD AOL 9.0 OPTIMIZED, BUT AOL SENT ME AND UPGRADE
NOTICE, I UPGRADED AND THEN 9.0 WOULD NO LONGER LET ME
BACK IN, I KEPT GETTING THE MESSAGE THAT IT COULD NOT
FIND MY CONNECTION FORM. I HAVE AOL BROADBAND AND AM
CONNECTED THROUGH MY CABLE LINE. I CAN NOT GET THE 9.0 TO
FIND MY CONNECTION. AOL TELLS ME THE ERROR CODE
USER32.DLL COMES UP AND IS MY PROBLEM. I HAVE TRIED
RELOADING MY XP PROFESSIONAL, WITHOUT SUCCESS. I WAS
WONDERING IF ANYONE HAS EVER HAD THIS PROBLEM AND COULD
HELP ME OUT. I AM DISABLED AND HAVE A HARD TIME GETTING
OUT. MY COMPUTER IS MY LIFELINE. I MISS THE 9.0 FEATURES
AND WOULD LIKE TO GET IT BACK IF ANYONE COULD HELP ME OUT
I WOULD BE ENTERNALLY GRATEFUL. THANK YOU......SUE
.
Sue, this is what I think. Delete 9.0 aol and reload. If

you have the cd form that would be best, aol will send it
or someone can get one for you at Office Depot, WalMart,
Circuit City. I just upgrade myself with a cd. Good Luck.

 

[Bastet]

I HAD AOL 9.0 OPTIMIZED, BUT AOL SENT ME AND UPGRADE
NOTICE, I UPGRADED AND THEN 9.0 WOULD NO LONGER LET ME
BACK IN, I KEPT GETTING THE MESSAGE THAT IT COULD NOT
FIND MY CONNECTION FORM. I HAVE AOL BROADBAND AND AM
CONNECTED THROUGH MY CABLE LINE. I CAN NOT GET THE 9.0 TO
FIND MY CONNECTION. AOL TELLS ME THE ERROR CODE
USER32.DLL COMES UP AND IS MY PROBLEM. I HAVE TRIED
RELOADING MY XP PROFESSIONAL, WITHOUT SUCCESS. I WAS
WONDERING IF ANYONE HAS EVER HAD THIS PROBLEM AND COULD
HELP ME OUT. I AM DISABLED AND HAVE A HARD TIME GETTING
OUT. MY COMPUTER IS MY LIFELINE. I MISS THE 9.0 FEATURES
AND WOULD LIKE TO GET IT BACK IF ANYONE COULD HELP ME OUT
I WOULD BE ENTERNALLY GRATEFUL. THANK YOU......SUE

1) Please refrain from typing in uppercase - it's considered extremely
rude and makes your posts very hard to read.

2) If you're having an issue with AOHELL's software then why in Hades are
you posting here?! MS cannot be held responsible for the functionality (or
lack of) as regards 3rd party applications. If you need assistance with
AOHELL, guess who you should be talking to...?