Upgrade to SP2 not an option

[Guest]

I need to remove MediaPlayer10 to roll back to ver9 - but it is stuck, I
cannot get it out and I can't get it in. I cannot upgrade to SP2 because my
Epson business printers are having MAJOR issues with SP2.

 

[Cari \(MS-MVP\)]

Which make and model Epson printers and what major issue are they having?

 

[Guest]

I have 1240u Scanner, CX3200 Multi-function and 2200Large format (all Epson
USB). We installed the SP2 on one WinXPpro+SP1 machine - and got immediate
communication failures. We THEN installed an Epson patch which supposedly was
for this problem (an MS patch that Epson points to - for a DVD communication
problem) and we got better BUT intermittent communication failures. All of
the HP printers (1000C, 1200C and R45office) have no problem with SP2. We are
a very small company and don't have alot of time to labor on these
difficulties so we always wait a year or more on a patch because we cannot
suffer incompatibilities and loss of production. We need the profitable
printers far more than we need Windows Media 10 - we wish to return to
Windows Media 9 - we have many other third party audio management
players/editors that we can use.

 

[Cari \(MS-MVP\)]

Go into the Device Manager and uninstall the USB ports... reboot and let XP
reinstall the correct drivers. Ensure you have the latest drivers for all
Epson units.