upgrade 98 to 2000 gone AWOL

J

JN

Hi.
Friend has just upgraded from Win 98 to 2000.
Upon rebooting a few of his devices are not working, Like VGA card etc.
But most importantly his CD rom coz can't re-install anything without it.
He happens to have 2 CD roms. The computer's original one and a DVD RW.
Neither show in My Computer, but both show in Device Manager, both with
yellow exclamation marks.
Tried uninstalling but when the pc reboots, both get put back with the
yellow symbols.
Doing a reinstall, for the original CD, comes up with 'suitable driver
already installed'
In hardware status the message is 'Registry may be corrupt (code 19)' but
the fix for that in Troubleshoot didn't make any difference.
Please any ideas on this??
Can we do something in Bios to boot from the CD?

PS during the 2000 installation, he had a power cut, and had to start over.
Could that have been the problem?
Thanx anyone
Jen
 
D

DL

You may have to alter boot order in the bios, to enable boot from cd.
You might want to consider a clean install, having disconected all extra
hardware, ie keyb,mouse display only - no cdrw/graphics etc - be aware all
data will be destroyed
 
J

JN

Thanx for your reply.
I did do the boot from CD (having gone into the bios to change order) but
that didn't work. I also installed another Cd writer (external) that I have
and it's installed but has the same problem.
We're considering a clean install, but I was hoping to try all other
solutions as that's the last resort.
Jen
 
P

Pegasus \(MVP\)

Doing a clean installation should be your first choice if
you're after a solid, robust installation of Win2000. All
other choices are flawed compromises, simply because
the two OSs are so radically different.
 
J

JN

Gotcha.
We'll do that.
Thanks all.
Jen


Pegasus (MVP) said:
Doing a clean installation should be your first choice if
you're after a solid, robust installation of Win2000. All
other choices are flawed compromises, simply because
the two OSs are so radically different.
Click to expand...
 

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