Update Error - 0x80070643

[Guest]

I have a user that has changed his default location for My Documents to E:\My
Documents. His E drive is a partition of his hard drive.

He has installed Defender (1347) and is getting this error when he tries to
download new definitions. I have read some things on it and have tried a
bunch of solutions with no results.

- We have tried KB915105 - this did nothing for our error.
- I read about a guy who had changed his default location to a network drive
(M drive) and he went thru his registry changing out M:\ for C:\. Don't
know if he did it for every application or only Microsoft's applications but
from what we have tried, this is not working either.
- If i get updates directly from update.microsoft.com, defender signitures
are not listed.

This is the error from the application event log:
Source: MsiInstaller
Category: None
EventID: 11606
Description: Product: Windows Defender Signatures -- Error 1606. Could not
access network location %USERPROFILE%\My Documents\My Picutres\.

Also - why the heck is defender trying to access that location for
signatures??

Has anyone else run into this and figured out a way around it?

Kelli Driesenga
616-458-0875

 

[Guest]

Hello Kelli,

Are you on a large, managed network, where access to AutoUpdate is restricted?

Is there a WSUS server on the network?

If the answer is yes, maybe this can help:
http://support.microsoft.com/Default.aspx?kbid=906602

 

[Guest]

We have a WSUS and I manage it. Access to updates is not restricted however
automatic updates are turned off. All the defender updates (up-to-date) have
been approved for installation. This is the only computer (of 80'ish) that
is having update issues. I still believe it has to do with him changing his
default location for My Documents.

With the new version - I believe that you can manually download from
microsoft update a new signiture - i have done that on other machines.

Anyway - I found a posting somewhere (and of course I can't seem to find it
back) that had a link to a signiture file that you downloaded and then
launched. This took care of his update issue - this time. We'll see how it
goes when a new update is released from Microsoft.

Kelli

 

[Guest]

Hi Kelli,

Latest version is as follows:
9 May 2006

Definition Update 1.14.1452.3

WD v. 1.1.1347.0
Engine v. 1.1.1372.0
Signature v. 1.14.1452.3 created on 5/8/2006 at 7:27 PM

http://www.download.windowsupdate.c..._ae73536da57e6ea3b1ef720feb912589e7acb128.exe

I hope this is what are you looking for.

 

[Guest]

That would be the link I've been looking for. It downloads the exe and
allows you to update defender without going to the update site.

Thank you very much!!

Kelli

 

[Guest]

Hi Kelli,

I am glad I could help and thank you for updating the thread.

(¯`·._.·Еиçеl·._.·´¯)

 

[jdw13]

It's a little late, but I'll add another suggestion for this problem.

[...]
This is the error from the application event log:
Source: MsiInstaller
Category: None
EventID: 11606
Description: Product: Windows Defender Signatures -- Error 1606. Could not
access network location %USERPROFILE%\My Documents\My Pictures\.

I had the same error, and as I had also redirected My Documents I wasted a lot of time on the suggestions in KB886549 but with no success in getting Windows Defender to update.

However, today I found a post (somewhere) for an MSI "Error 1606" for some other app, which suggested the error could be caused by a problem with the "User Shell Folder" values for HKU\.Default (rather than for HKCU or HKLM).

Sure enough, on my system the "My Pictures" value in
HKU\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
was of type REG_SZ instead of REG_EXPAND_SZ. Who knows how this came to be -- perhaps because my system was originally an upgrade from Win98SE?

Something others may want to check...

 

[Juan]

Hi Kelli,

I am glad I could help and thank you for updating the thread.

(¯`·._.·Еиçеl·._.·´¯)