unwanted dial up connection

[Greg Brooks]

I think this is an IE6 type question. Several days ago I
noticed the dial up connection window to my ISP would
appear on my desktop spontaneously and without request.
Since I didn't have the "connect automatically" option
checked it just sits there until I close the window. This
morning after I booted up the computer it did dialup
automatically since I had changed that option yesterday
before shutting down. The modem dialed out and made
connection to the internet but no browser appeared. What
gives? The only relevant recent changes/occurences I can
think of were updating McAfee VirusScan and then the
onslaught of the SoBig worm emails, all of which were
quarantined by my ISP before they got to me (I think).
Thanks.

 

[Frank Saunders, MS-MVP]

I think this is an IE6 type question. Several days ago I
noticed the dial up connection window to my ISP would
appear on my desktop spontaneously and without request.
Since I didn't have the "connect automatically" option
checked it just sits there until I close the window. This
morning after I booted up the computer it did dialup
automatically since I had changed that option yesterday
before shutting down. The modem dialed out and made
connection to the internet but no browser appeared. What
gives? The only relevant recent changes/occurences I can
think of were updating McAfee VirusScan and then the
onslaught of the SoBig worm emails, all of which were
quarantined by my ISP before they got to me (I think).
Thanks.

Get and run these programs (if you test after each one you can stop when
the problem is gone):
Ad-Aware:
http://www.lavasoftusa.com
Once installed make sure to update via online before scanning!
and
Spybot - Search & Destroy -
http://security.kolla.de/
http://security.kolla.de/index.php?lang=en&page=download
http://spybot.eon.net.au/
http://www.tomcoyote.org/SPYBOT/
Once installed make sure to update via online before scanning!
and
BHO Demon: http://www.spywareinfo.com/downloads/bhod/

Until the problem is solved.

Further advice available here:

If the problem site is your home page:
http://www.mvps.org/inetexplorer/answers.htm#home_page

If the problem is a pop-up window, your computer may have been hijacked.
For information about pop-up windows, how to get rid of them, and prevent
them in the future have a look at the link below:
http://www.mvps.org/inetexplorer/Darnit.htm#pop_up