dial up connection dialog with adsl present

[shadysamir]

My win xp machine has been doing a weird behaviour lately. I have an
ADSL connection that IS working fine. I get the dial up connection
dialog box for things like Google desktop, msn search bar, Google
toolbar and some Internet Explorer websites. It's as if the computer
cannot connect using ADSL and tries to dial a connection. I find this
wried because:

1. My ADSL connection is working. When I get the dial up dialog with an
Internet address I click cancel and the web page downloads normally.
2. In the Internet options settings, under "connections", the option
"never dial a connection" is selected.
3. The applications trying to dial a connection are legit ones, not
worms or viruses.

I am using Norton Antivirus 2005 and it is handling firewall and worm
protection instead of Windows Firewall. I'm using Internet Explorer 6
(had 7 beta but uninstalled thinking that it's the cause of the
problem, it wasn't) and I tried FireFox which gives the same behaviour.

 

[Jon Kennedy]

In IE go to Tools...Internet Options...Advanced tab, Browsing section,
uncheck the box by "Automatically check for Internet Explorer Updates", in
the Security section, uncheck
"check for publisher's certificate revocation' and 'check for server
certificate revocation'.
click Apply, click Okay.

In the following registry key, make sure the LoadLCE and LoadSens entries
have values of "auto":

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Webcheck

For the Google toolbar, uncheck the options that require it to "call home":
Page Rank, Spellcheck, WordTranslator and Autolink. Do the same for the
other programs that are causing this issue.

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defender (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm