unexpected shut down in window vista

A

allure

I have been experiencing an unexpected shut down with my laptop since I got
it which was in Jan 2008 up till now 5 times >>>>it happened in a month
twice where there is a gap of two month between the incidents..
Today was the 5th and I was able to write what the report said on the blue
screen since I have made my setting for the computer not to reboot after an
unexpected shutdown...
Don’t know if I could get a help here as to what could be the cause... some
are listed just don’t know where to start from or what to do or if I can do
anything before sending it to the vendor..
Thank u
Note
Usually after this shut down the computer reboots and all goes back to normal


The problem is a blue screen with the following written on it:-

Problem has been detected and windows has been shut down to prevent damage
to your computer.

- check if you have adequate disk space.
- If a driver is identified in the stop message, disable driver or check
with the manufacturer for drivers updates.
- change video adapter.
- Bios update check with your vendor.
- Disable bios memory options such as cashing or shadowing, if you need to
use safe mode to remove
Or disable components, restart your computer, press F8 to select
advanced start up options, and then
select safe mode.

and of course while all the above have been written on the blue screen the
following also was going on:-

Collecting data for crash dump
Initializing disk for crash dump.
Beginning dump of physical memory.
Dumping physical memory to disk.
Physical memory dump complete.

Note
Usually after this shut down the computer reboots and all goes back to normal
 
C

Colin Barnhorst

Right click on Computer and on the Advanced system settings link in the left
panel. Choose the Advanced tab and click on the Settings button under
Startup and Recovery. Uncheck the Automatic Restart. It is useful to have
the stop error code from the blue screen and turning off AR gives you time
to collect it.

It sounds like it may be a while before you see another one so try the Event
Viewer to see if you can get an idea of the component that caused the last
one. Right click Computer and select Manage. Expand the Event Viewer line.
Check in Windows Logs for events in System and also Application.

If you are not using a laptop cooler I suggest that you do. It could be due
to occasional heat buildup.
 
P

PD43

Colin Barnhorst said:
Right click on Computer and on the Advanced system settings link in the left
panel. Choose the Advanced tab and click on the Settings button under
Startup and Recovery. Uncheck the Automatic Restart. It is useful to have
the stop error code from the blue screen and turning off AR gives you time
to collect it.

OP had already done that. Notice the inclusion of the error message.
 
A

allure

Hello Collin that i did before and i unchecked the automatic startup and that
is how i was able to list the diagnosis here
One question though when i Check in Windows Logs for events in System and
also Application... what shall i look for there? And watch for? There is the
error, warning and info?
thank u again
 
C

Colin Barnhorst

Red and Yellow icons on entries. Highlight those and explore what they say
and use the links to MS for further info. You can experiment with any entry
to see how it works.
 
M

Mor

Colin Barnhorst said:
Red and Yellow icons on entries. Highlight those and explore what they
say and use the links to MS for further info. You can experiment with any
entry to see how it works.

..............................................................................................................................
This was the reason my laptop was doing the exact same thing ....
has not done it since cooler,

Mor.
..............................................................................................................................
 

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