unable to update

[Guest]

I have installed the beta2 and when I try to update the definitions, I
receive the following message: "Windows Defender was unable to complete the
update 0x80248013. I have this message on several different machines. Anybody
has a solution?
Thanks
Sylvain

 

[Guest]

I am getting that same error on several computers here. At first I thought
it was a fluke after I installed Beta 2 version, but another computer that
has had it running for several months gets the same error when attempting to
update, as well.

 

[Guest]

First try this:

http://support.microsoft.com/kb/918355

 

[Guest]

After doing a crictial Update from Microsoft, it downloaded the latest
definition file and I am up to date again.

 

[Dave M]

Thanks for posting back with your success. I don't think we've seen this
particular error before this thread.

 

[Guest]

I had received notification that I needed to update my "Windows Defender".
After downloading the update I kept receiving the following error:

"Windows Defender was unable to complete the update: 0x800706c. The
installation source for the product is not available. Verify that the source
exits and that you can access it."

I tried uninstalling and reinstalling Windows Defender but continued to
receive the same error. After reading Tahoe_Scott's response, I went into
Microsoft and checked for updates. It found the definitions update and
downloaded it. Now it works great. Thanks Tahoe_Scott.

Lynn

 

[Guest]

Hello Sylvain,

When searching for available updates on the Update site, you see the
0x80248013 errºr

Problem descriptºn
This error may occur if there is a content mismatch in the DataStore or
Download fºlder.

Applicable operating systems and prºducts
Windows 2000
Windows XP
Windows Server 2003

Resolutiºns
1. Stop the Automatic Updates service, clear the contents of the DataStore
and Download folders, and restart the Automatic Updates service.

1-. Stop the Automatic Updates Service.

1. Click Stªrt.
2. Choose Run.
3. In the Run box, type services.msc.
4. Click OK.
5. Right-click the Automatic Updates service.
6. Select Prºperties.
7. Under Service status, click Stºp.
8. Click OK.


2.- Delete the Contents of the DataStore and Download fºlders.

1. Click Stªrt.
2. Choose Run.
3. In the Run box, type %windir%\SoftwareDistribution.
4. Click OK.
5. Delete the contents of both the DataStore and Download fºlders.


3.- Start the Automatic Updates Service

1. Click Stªrt.
2. Choose Run.
3. In the Run box, type services.msc.
4. Click OK.
5. Right-click the Automatic Updates service.
6. Select Prºperties.
7. Under Service status, click Stªrt.
8. Click OK.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl