unable to send mail from windows mail

G

Guest

Just like the others I am having no success sending mail. I have tried
altering the port number, attempted to switch off the outgoing mail scanning,
removed the email account and setting it up again but still no luck. I keep
receiving this message:
An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC6F

Can someone help before I chuck this new machine out of the window!!
 
G

Gary VanderMolen

I had a feeling it was your antivirus. :)
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, test
your email sending. If it still does not work, the account
has been corrupted by Norton. Delete the account, restart
Windows Mail, then recreate that account.

At your convenience, download and install a more compatible
antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 

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