Unable to install SP2

[Carol Smith]

The computer with which I am working is unable to complete
the install of SP2. The download is, of course, finished
and the initializing installation has completed. Then I
get the error message "Unable to read or write to the
database." Any ideas what is wrong? and how to fix it?
Thanks,
Carol S.

 

[Torgeir Bakken \(MVP\)]

The computer with which I am working is unable to complete
the install of SP2. The download is, of course, finished
and the initializing installation has completed. Then I
get the error message "Unable to read or write to the
database." Any ideas what is wrong? and how to fix it?

Hi

I have created a batch file that might help out on this problem.

Go to
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.

 

[Guest]

Dear Torgeir,
I, indeed, did see (and copy and print) your prompt reply. Thanks so much.
I have the file ready to use next Wed. when I work with that computer again.
Will let you know how it goes.
Sincerely,
Carol Smith

P.S. I grew up with a Norwegian grandmother and heritage; your response gave
me special pleasure and pride.

 

[Guest]

Dear Torgeir,
My friend and I salute you as a genius. The file worked perfectly!
Carol

 

[Torgeir Bakken \(MVP\)]

Dear Torgeir,
My friend and I salute you as a genius. The file worked perfectly!

Hi Carol,

Glad you got it fixed