SP2 won't install

B

Brian Gregory [UK]

XP SP2 won't install.

I'm using downloaded file WindowsXP-KB835935-SP2-ENU.exe

It gets to "Creating Restore Point" then it says "Unable to read or
write to the database" and "Service pack 2 installation did not
complete"
 
A

Andre Da Costa

Its possibility that the downloaded XP SP2 is corrupted. I would also check
to see if any utility programs are running in background during setup XP
SP2. Disable any Antivirus programs, or firewalls before attempting
installation.

Andre Da Costa
 
B

Brian Gregory [UK]

Brian Gregory said:
XP SP2 won't install.

I'm using downloaded file WindowsXP-KB835935-SP2-ENU.exe

It gets to "Creating Restore Point" then it says "Unable to read or
write to the database" and "Service pack 2 installation did not
complete"

When I go to Windows Update I get Windows Update V5 rather than V4 even
though I haven't installed SP2 yet.

Also Windows Update does not offer SP2 as a download.

Is this normal??
 
R

Rick \Nutcase\ Rogers

Hi Brian,

The answer to both questions is yes. The new V5 Windows Update site is now
up for WindowsXP users, and SP2 is not yet on the update site (just a few
more days).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
B

Brian Gregory [UK]

Rick "Nutcase" Rogers said:
Hi Brian,

The answer to both questions is yes. The new V5 Windows Update site
is now up for WindowsXP users, and SP2 is not yet on the update site
(just a few more days).

Thanks
 
B

Brian Gregory [UK]

Andre Da Costa said:
Its possibility that the downloaded XP SP2 is corrupted. I would also
check to see if any utility programs are running in background during
setup XP SP2. Disable any Antivirus programs, or firewalls before
attempting installation.

Well I downloaded it again and the files match byte for byte.
:-(
 
A

Anonymous

Rick said:
Hi Brian,

The answer to both questions is yes. The new V5 Windows Update site is now
up for WindowsXP users, and SP2 is not yet on the update site (just a few
more days).

My computer still loads Windows Update version 4. Is it supposed to be
opening version 5?
 
R

Rock

Brian said:
XP SP2 won't install.

I'm using downloaded file WindowsXP-KB835935-SP2-ENU.exe

It gets to "Creating Restore Point" then it says "Unable to read or
write to the database" and "Service pack 2 installation did not
complete"
Maybe something is corrupt with system restore. Have you tried turning
it off, rebooting, deleting the contents of the System Volume
Information folder, then turn it back on and reboot?

This is the only MS Knowledge Base Article that address not being able
to install. The error message doesn't match your situation but in case
it could be of help:

You receive an "Access is denied" error message when you try to install
Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;873148&Product=windowsxpsp2
 
R

Rick \Nutcase\ Rogers

Hi,

It will migrate there on its own, the update site is randomly updating
users. Everyone will be migrated over in due time.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
B

Bob

Andre said:
Its possibility that the downloaded XP SP2 is corrupted. I would also check
to see if any utility programs are running in background during setup XP
SP2. Disable any Antivirus programs, or firewalls before attempting
installation.

Andre Da Costa

I was able to download SP2 with a firewall and anti-virus running. I
think there's another variable involved.

FWIW: I slipstreamed SP2 into XP to make installations a lot easier.
 
R

R. McCarty

To completely preclude any program/service interaction - boot to
Safe Mode and install SP2 from there.
 
R

RichS

I have the same problem and I believe it's because the system restor
function is not working correctly. If you try your system restore an
get this msg "System Restore is not able to protect your computer
Please restart...." then that is the cause of your sp2 instal
problem.
You have to repair or reinstall system restore...

Occasionally, System Restore files can become corrupted and the progra
will stop working. Try reinstalling/repairing System Restore like this


You can make system restore run with these steps:

1. Click Start->Run->Type "C:\windows\inf" (without the quotes)

2. Look for a file named: "SR.INF" and RIGHT click on it

3. Choose "Install".

Follow the prompts, Reboot and System Restore should be ready to use.



*XP SP2 won't install.

I'm using downloaded file WindowsXP-KB835935-SP2-ENU.exe

It gets to "Creating Restore Point" then it says "Unable to read or
write to the database" and "Service pack 2 installation did not
complete"

--

Brian Gregory (In the UK).
(e-mail address removed)
To email me remove the letter vee.


-
Rich
 
L

lanman1

I have the exact same problem. None of these fixes has worked. An
other suggestions


-
lanman
 
X

xrfr8

when i try and do the sp2 upgrade on my system, it stops at "checking
available disk space" and just sits there indefinately. i have tried in
safe mode also, same thing... any ideas? i am at a loss..
 
G

Guest

I also have an issue installing the downloaded version. Unless I login using
the administrator account I cannot install SP2. If I try with an account
which is part of the admin group it reports that the account does not have
rights to install.
 
A

Alex Nichol

David Gower said:
I also have an issue installing the downloaded version. Unless I login using
the administrator account I cannot install SP2. If I try with an account
which is part of the admin group it reports that the account does not have
rights to install.

It may be that some of the rights to registry access needed have been
restricted for the Admin group. But this has not showed itself for me
on the default permissions
 

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