Unable to add Contacts as an Outlook 2003 Address Book.

D

Drew Tappan

I'm unable to add an Exchange contacts folder as an
outlook address book - as a result personal contacts
stored on the excange server aren't used to verify
addresses, and it's dificult to add recipients to emails.

I've tried adding the contacts folder from it's
properties tab - but the option to add it it inactive
(greyed out check box) Anyone have anyidea what might be
causeing this, or how I can "activate" this option?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

Are you sure the Outlook Address Book Service has been added to this
profile?
 
D

Drew Tappan

Pardon my ignorance here, but where would it be added?
It's currently using the default outlook profile - I don't
see an option either in the address book properties, or
the account properties to add an Address book service.

thanks-
\drew
-----Original Message-----
Are you sure the Outlook Address Book Service has been added to this
profile?
--
Russ Valentine
[MVP-Outlook]
I'm unable to add an Exchange contacts folder as an
outlook address book - as a result personal contacts
stored on the excange server aren't used to verify
addresses, and it's dificult to add recipients to emails.

I've tried adding the contacts folder from it's
properties tab - but the option to add it it inactive
(greyed out check box) Anyone have anyidea what might be
causeing this, or how I can "activate" this option?

Thanks.


.
 
R

Russ Valentine [MVP-Outlook]

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.


--
Russ Valentine
[MVP-Outlook]
Drew Tappan said:
Pardon my ignorance here, but where would it be added?
It's currently using the default outlook profile - I don't
see an option either in the address book properties, or
the account properties to add an Address book service.

thanks-
\drew
-----Original Message-----
Are you sure the Outlook Address Book Service has been added to this
profile?
--
Russ Valentine
[MVP-Outlook]
I'm unable to add an Exchange contacts folder as an
outlook address book - as a result personal contacts
stored on the excange server aren't used to verify
addresses, and it's dificult to add recipients to emails.

I've tried adding the contacts folder from it's
properties tab - but the option to add it it inactive
(greyed out check box) Anyone have anyidea what might be
causeing this, or how I can "activate" this option?

Thanks.


.
 
G

Guest

That did it. Thanks. Wasn't aware OAB had to be added as
a directory. Intuative, that.

\drew
-----Original Message-----
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.


--
Russ Valentine
[MVP-Outlook]
Pardon my ignorance here, but where would it be added?
It's currently using the default outlook profile - I don't
see an option either in the address book properties, or
the account properties to add an Address book service.

thanks-
\drew
-----Original Message-----
Are you sure the Outlook Address Book Service has been added to this
profile?
--
Russ Valentine
[MVP-Outlook]
I'm unable to add an Exchange contacts folder as an
outlook address book - as a result personal contacts
stored on the excange server aren't used to verify
addresses, and it's dificult to add recipients to emails.

I've tried adding the contacts folder from it's
properties tab - but the option to add it it inactive
(greyed out check box) Anyone have anyidea what might be
causeing this, or how I can "activate" this option?

Thanks.


.


.
 

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