Unable to access internet from pc networked to router via wireless

G

Guest

One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
 
C

Chuck

One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
Click to expand...

David,

With WiFi, the term "Connected" means the radio on the client is able to
exchange communication with the radio on the base station. Generally the client
must next "Associate" with the base station, which involves exchanging the right
WEP (minimal security) or WPA (preferred security) authentication.

From looking at your diagnostics, it's pretty obvious that the problem computer
is NOT getting settings from the access point. You're going to have to resolve
the WiFi connectivity issues, which do not appear to be included in this
diagnostic report.
 
G

Guest

Chuck
Thanks for the suggestion. I have checked the 4 manually entered WEP keys
and all seem fine but the wireless connection status is "enabled".

What next or do I need to try the wireless newsgroup instead?

--
DavidG


Chuck said:
One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
Click to expand...

David,

With WiFi, the term "Connected" means the radio on the client is able to
exchange communication with the radio on the base station. Generally the client
must next "Associate" with the base station, which involves exchanging the right
WEP (minimal security) or WPA (preferred security) authentication.

From looking at your diagnostics, it's pretty obvious that the problem computer
is NOT getting settings from the access point. You're going to have to resolve
the WiFi connectivity issues, which do not appear to be included in this
diagnostic report.
Click to expand...
 
C

Chuck

Chuck said:
One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
Click to expand...

David,

With WiFi, the term "Connected" means the radio on the client is able to
exchange communication with the radio on the base station. Generally the client
must next "Associate" with the base station, which involves exchanging the right
WEP (minimal security) or WPA (preferred security) authentication.

From looking at your diagnostics, it's pretty obvious that the problem computer
is NOT getting settings from the access point. You're going to have to resolve
the WiFi connectivity issues, which do not appear to be included in this
diagnostic report.
Click to expand...
Click to expand...
Chuck
Thanks for the suggestion. I have checked the 4 manually entered WEP keys
and all seem fine but the wireless connection status is "enabled".

What next or do I need to try the wireless newsgroup instead?
Click to expand...

David,

I'm pretty sure that you have a WiFi problem. Give it a shot there, while you
await more advice here.
 
G

Guest

Problem resolved - I tried a .exe that fixed the tcp/ip stack based on
comments in another discussion.

Thanks
--
DavidG


Chuck said:
Chuck said:
One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE

David,

With WiFi, the term "Connected" means the radio on the client is able to
exchange communication with the radio on the base station. Generally the client
must next "Associate" with the base station, which involves exchanging the right
WEP (minimal security) or WPA (preferred security) authentication.

From looking at your diagnostics, it's pretty obvious that the problem computer
is NOT getting settings from the access point. You're going to have to resolve
the WiFi connectivity issues, which do not appear to be included in this
diagnostic report.
Click to expand...
Click to expand...
Chuck
Thanks for the suggestion. I have checked the 4 manually entered WEP keys
and all seem fine but the wireless connection status is "enabled".

What next or do I need to try the wireless newsgroup instead?
Click to expand...

David,

I'm pretty sure that you have a WiFi problem. Give it a shot there, while you
await more advice here.
Click to expand...
 
C

Chuck

Chuck said:
:

One PC on our wireless network is unable to access the internet. I have tried
several network related wizards as recommneded by help but the probelm
persists. View network connections says that the wireless card is connected.

Here is part of the log from the network diagnostic.

[00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter (FAILED)
Caption = [00000003] NETGEAR WG311v2 802.11g Wireless PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = NETGEAR WG311v2 802.11g Wireless PCI Adapter - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 1:14:07 PM 1/19/2038
DHCPLeaseObtained = 11:30:29 PM 4/17/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
- DNSServerSearchOrder = 192.168.1.1 (FAILED)
Pinging 192.168.1.1 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Index = 3
- IPAddress = 169.254.49.0 (PASSED)
Pinging 169.254.49.0 with 32 bytes of data:
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Reply from 169.254.49.0: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.49.0:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:0F:B5:80:35:01
ServiceName = netwg311
SettingID = {242C7398-1B58-43E0-88EB-04B974BAD306}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ [00000014] Bluetooth LAN Access Server Driver
Caption = [00000014] Bluetooth LAN Access Server Driver
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Bluetooth LAN Access Server Driver - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pauls-desktop
Index = 14
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:0F:3D:5F:73:45
ServiceName = BTWDNDIS
SettingID = {5A6EAA94-4583-4F86-A424-5FA0E6D83DB7}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE

David,

With WiFi, the term "Connected" means the radio on the client is able to
exchange communication with the radio on the base station. Generally the client
must next "Associate" with the base station, which involves exchanging the right
WEP (minimal security) or WPA (preferred security) authentication.

From looking at your diagnostics, it's pretty obvious that the problem computer
is NOT getting settings from the access point. You're going to have to resolve
the WiFi connectivity issues, which do not appear to be included in this
diagnostic report.
Click to expand...
Chuck
Thanks for the suggestion. I have checked the 4 manually entered WEP keys
and all seem fine but the wireless connection status is "enabled".

What next or do I need to try the wireless newsgroup instead?
Click to expand...

David,

I'm pretty sure that you have a WiFi problem. Give it a shot there, while you
await more advice here.
Click to expand...
Click to expand...
Problem resolved - I tried a .exe that fixed the tcp/ip stack based on
comments in another discussion.
Click to expand...

Thanks for letting us know.
 

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