slow internet connection

G

Guest

I have two laptops. I noticed that my laptop has a slower internet
connection. I ran the Network Diagostics. It shows the following error:
Network Adapters FAILED
[00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
Caption = [00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Realtek RTL8139/810x Family Fast Ethernet NIC - Packet
Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 7:44:57 PM 12/24/2004
DHCPLeaseObtained = 7:44:57 PM 12/23/2004
DNSEnabledForWINSResolution = FALSE
DNSHostName = Laptop
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 1
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:02:3F:24:DD:44
ServiceName = RTL8139
SettingID = {B6545557-367C-4782-8996-0A51DCC117E3}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
[00000004] Broadcom 54g MaxPerformance 802.11g (FAILED)
Caption = [00000004] Broadcom 54g MaxPerformance 802.11g
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
Description = Broadcom 54g MaxPerformance 802.11g - Packet Scheduler
Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 9:16:12 AM 1/18/2005
DHCPLeaseObtained = 9:16:12 AM 1/17/2005
DHCPServer = 192.168.1.1 (PASSED)
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
DNSEnabledForWINSResolution = FALSE
DNSHostName = Laptop
DNSServerSearchOrder (PASSED)
172.16.0.8 (PASSED)
Pinging 172.16.0.8 with 32 bytes of data:
Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
Ping statistics for 172.16.0.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 48ms, Average = 47ms
172.16.0.4 (PASSED)
Pinging 172.16.0.4 with 32 bytes of data:
Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
Ping statistics for 172.16.0.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 49ms, Average = 48ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 4
IPAddress = 192.168.1.101 (FAILED)
Pinging 192.168.1.101 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.1.101:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

I have inertnet connection but it is only at 36mbps. The other laptop
(sitting side by side) shows the 54mbps.
Why am I getting this error? and why is my connection slower??
 
G

Gary Fose [MSFT]

Not enough information here to tell you what to look for. I am assuming from your speeds you
stated that you are using a modem dual-up connection.

Assumptions:
1. Both laptops are clean installs of Windowx XP (on clean hard drives - not upgrades)
2. That both laptops have the same modem installed
3. That both laptops have the same version of antivirus installed and configured exactly the
same.
4. That both laptops have the exact same hardware installed -CPU, RAM, disk size and rpms,
etc.
5. That both laptops are using the same verison of all drivers and the same
software/configuration on both.
6. That both laptops are not connected to the ISP at the same time.

If any of the above assumptions are not "true" then we are not comparing apples to apples
and the systems will behave differently.

If the above are all "true" then check for:
1. Antivirus dat file and engine dates plus configurations to make sure they are EXACTLY the
same, such as scaning network drives or not).
2. Boot both into Safe Mode with Networking and restest.
3. Be sure the modem make/model/drivers are exactly the same. If not, then the through put
will vary. And sometimes the through put will vary per connection. So one time the modem
may connect at this speed and the same device making another connection to the same ISP
will connect at a different speed. So you have to test this over a period of time and when
maiing different connections.
4. Be sure the path of the connections is the same - such as same number being called.

There are going to be variences in connection speeds on any connection. There are a lot of
factors that play into that. Trying to get one to match exactly another system is not something
that can easily be done, if at all unless both machines are assembled at the same time from
the same manufacturer using the same parts.

HTH,
Gary


--------------------
'--'Thread-Topic: slow internet connection
'--'thread-index: AcT8qq2A1P7n5fQFS+mK3SvZCGbcDA==
'--'X-WBNR-Posting-Host: 63.82.234.42
'--'From: "=?Utf-8?B?S2VsRA==?=" <[email protected]>
'--'Subject: slow internet connection
'--'Date: Mon, 17 Jan 2005 07:39:05 -0800
'--'Lines: 95
'--'Message-ID: <[email protected]>
'--'MIME-Version: 1.0
'--'Content-Type: text/plain;
'--' charset="Utf-8"
'--'Content-Transfer-Encoding: 7bit
'--'X-Newsreader: Microsoft CDO for Windows 2000
'--'Content-Class: urn:content-classes:message
'--'Importance: normal
'--'Priority: normal
'--'X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
'--'Newsgroups: microsoft.public.windowsxp.network_web
'--'NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
'--'Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl
'--'Xref: cpmsftngxa10.phx.gbl microsoft.public.windowsxp.network_web:210582
'--'X-Tomcat-NG: microsoft.public.windowsxp.network_web
'--'
'--'I have two laptops. I noticed that my laptop has a slower internet
'--'connection. I ran the Network Diagostics. It shows the following error:
'--'Network Adapters FAILED
'--' [00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
'--' Caption = [00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
'--' DatabasePath = %SystemRoot%\System32\drivers\etc
'--' Description = Realtek RTL8139/810x Family Fast Ethernet NIC - Packet
'--'Scheduler Miniport
'--' DHCPEnabled = TRUE
'--' DHCPLeaseExpires = 7:44:57 PM 12/24/2004
'--' DHCPLeaseObtained = 7:44:57 PM 12/23/2004
'--' DNSEnabledForWINSResolution = FALSE
'--' DNSHostName = Laptop
'--' DomainDNSRegistrationEnabled = FALSE
'--' FullDNSRegistrationEnabled = TRUE
'--' Index = 1
'--' IPConnectionMetric = 1
'--' IPEnabled = TRUE
'--' IPFilterSecurityEnabled = FALSE
'--' IPSecPermitIPProtocols = 0
'--' IPSecPermitTCPPorts = 0
'--' IPSecPermitUDPPorts = 0
'--' IPXEnabled = FALSE
'--' MACAddress = 00:02:3F:24:DD:44
'--' ServiceName = RTL8139
'--' SettingID = {B6545557-367C-4782-8996-0A51DCC117E3}
'--' TcpipNetbiosOptions = 0
'--' WINSEnableLMHostsLookup = TRUE
'--' [00000004] Broadcom 54g MaxPerformance 802.11g (FAILED)
'--' Caption = [00000004] Broadcom 54g MaxPerformance 802.11g
'--' DatabasePath = %SystemRoot%\System32\drivers\etc
'--' DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
'--'Pinging 192.168.1.1 with 32 bytes of data:
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Ping statistics for 192.168.1.1:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 1ms, Maximum = 1ms, Average = 1ms
'--' Description = Broadcom 54g MaxPerformance 802.11g - Packet Scheduler
'--'Miniport
'--' DHCPEnabled = TRUE
'--' DHCPLeaseExpires = 9:16:12 AM 1/18/2005
'--' DHCPLeaseObtained = 9:16:12 AM 1/17/2005
'--' DHCPServer = 192.168.1.1 (PASSED)
'--'Pinging 192.168.1.1 with 32 bytes of data:
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Ping statistics for 192.168.1.1:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 1ms, Maximum = 1ms, Average = 1ms
'--' DNSEnabledForWINSResolution = FALSE
'--' DNSHostName = Laptop
'--' DNSServerSearchOrder (PASSED)
'--' 172.16.0.8 (PASSED)
'--'Pinging 172.16.0.8 with 32 bytes of data:
'--'Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
'--'Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
'--'Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
'--'Ping statistics for 172.16.0.8:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 47ms, Maximum = 48ms, Average = 47ms
'--' 172.16.0.4 (PASSED)
'--'Pinging 172.16.0.4 with 32 bytes of data:
'--'Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
'--'Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
'--'Ping statistics for 172.16.0.4:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 48ms, Maximum = 49ms, Average = 48ms
'--' DomainDNSRegistrationEnabled = FALSE
'--' FullDNSRegistrationEnabled = TRUE
'--' GatewayCostMetric = 25
'--' Index = 4
'--' IPAddress = 192.168.1.101 (FAILED)
'--'Pinging 192.168.1.101 with 32 bytes of data:
'--'Request timed out.
'--'Request timed out.
'--'Request timed out.
'--'Request timed out.
'--'Ping statistics for 192.168.1.101:
'--'Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
'--'
'--'I have inertnet connection but it is only at 36mbps. The other laptop
'--'(sitting side by side) shows the 54mbps.
'--'Why am I getting this error? and why is my connection slower??
'--'


This posting is provided "AS IS" with no warranties, and confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this message are best
directed to the newsgroup/thread from which they originated.
 
G

Guest

I actually have a wireless dsl network.
Brand new laptops, so yes, clean copy of XP, and a downloaded and updated
often brand new version of Norton Anti Virus and Firewall. I also run XPSOFT
spy ware on both computers daily.

I'm more concerned why when I run the network diagonstic I get the below
information basically saying the the "Broadband 54g Max performance 802.11g"
fails the test. I don't understand...if that isn't working then I shouldn't
have internet access on this laptop....right???
I'm really confused now.
Can you help please??

Gary Fose said:
Not enough information here to tell you what to look for. I am assuming from your speeds you
stated that you are using a modem dual-up connection.

Assumptions:
1. Both laptops are clean installs of Windowx XP (on clean hard drives - not upgrades)
2. That both laptops have the same modem installed
3. That both laptops have the same version of antivirus installed and configured exactly the
same.
4. That both laptops have the exact same hardware installed -CPU, RAM, disk size and rpms,
etc.
5. That both laptops are using the same verison of all drivers and the same
software/configuration on both.
6. That both laptops are not connected to the ISP at the same time.

If any of the above assumptions are not "true" then we are not comparing apples to apples
and the systems will behave differently.

If the above are all "true" then check for:
1. Antivirus dat file and engine dates plus configurations to make sure they are EXACTLY the
same, such as scaning network drives or not).
2. Boot both into Safe Mode with Networking and restest.
3. Be sure the modem make/model/drivers are exactly the same. If not, then the through put
will vary. And sometimes the through put will vary per connection. So one time the modem
may connect at this speed and the same device making another connection to the same ISP
will connect at a different speed. So you have to test this over a period of time and when
maiing different connections.
4. Be sure the path of the connections is the same - such as same number being called.

There are going to be variences in connection speeds on any connection. There are a lot of
factors that play into that. Trying to get one to match exactly another system is not something
that can easily be done, if at all unless both machines are assembled at the same time from
the same manufacturer using the same parts.

HTH,
Gary


--------------------
'--'Thread-Topic: slow internet connection
'--'thread-index: AcT8qq2A1P7n5fQFS+mK3SvZCGbcDA==
'--'X-WBNR-Posting-Host: 63.82.234.42
'--'From: "=?Utf-8?B?S2VsRA==?=" <[email protected]>
'--'Subject: slow internet connection
'--'Date: Mon, 17 Jan 2005 07:39:05 -0800
'--'Lines: 95
'--'Message-ID: <[email protected]>
'--'MIME-Version: 1.0
'--'Content-Type: text/plain;
'--' charset="Utf-8"
'--'Content-Transfer-Encoding: 7bit
'--'X-Newsreader: Microsoft CDO for Windows 2000
'--'Content-Class: urn:content-classes:message
'--'Importance: normal
'--'Priority: normal
'--'X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
'--'Newsgroups: microsoft.public.windowsxp.network_web
'--'NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
'--'Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl
'--'Xref: cpmsftngxa10.phx.gbl microsoft.public.windowsxp.network_web:210582
'--'X-Tomcat-NG: microsoft.public.windowsxp.network_web
'--'
'--'I have two laptops. I noticed that my laptop has a slower internet
'--'connection. I ran the Network Diagostics. It shows the following error:
'--'Network Adapters FAILED
'--' [00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
'--' Caption = [00000001] Realtek RTL8139/810x Family Fast Ethernet NIC
'--' DatabasePath = %SystemRoot%\System32\drivers\etc
'--' Description = Realtek RTL8139/810x Family Fast Ethernet NIC - Packet
'--'Scheduler Miniport
'--' DHCPEnabled = TRUE
'--' DHCPLeaseExpires = 7:44:57 PM 12/24/2004
'--' DHCPLeaseObtained = 7:44:57 PM 12/23/2004
'--' DNSEnabledForWINSResolution = FALSE
'--' DNSHostName = Laptop
'--' DomainDNSRegistrationEnabled = FALSE
'--' FullDNSRegistrationEnabled = TRUE
'--' Index = 1
'--' IPConnectionMetric = 1
'--' IPEnabled = TRUE
'--' IPFilterSecurityEnabled = FALSE
'--' IPSecPermitIPProtocols = 0
'--' IPSecPermitTCPPorts = 0
'--' IPSecPermitUDPPorts = 0
'--' IPXEnabled = FALSE
'--' MACAddress = 00:02:3F:24:DD:44
'--' ServiceName = RTL8139
'--' SettingID = {B6545557-367C-4782-8996-0A51DCC117E3}
'--' TcpipNetbiosOptions = 0
'--' WINSEnableLMHostsLookup = TRUE
'--' [00000004] Broadcom 54g MaxPerformance 802.11g (FAILED)
'--' Caption = [00000004] Broadcom 54g MaxPerformance 802.11g
'--' DatabasePath = %SystemRoot%\System32\drivers\etc
'--' DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
'--'Pinging 192.168.1.1 with 32 bytes of data:
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Ping statistics for 192.168.1.1:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 1ms, Maximum = 1ms, Average = 1ms
'--' Description = Broadcom 54g MaxPerformance 802.11g - Packet Scheduler
'--'Miniport
'--' DHCPEnabled = TRUE
'--' DHCPLeaseExpires = 9:16:12 AM 1/18/2005
'--' DHCPLeaseObtained = 9:16:12 AM 1/17/2005
'--' DHCPServer = 192.168.1.1 (PASSED)
'--'Pinging 192.168.1.1 with 32 bytes of data:
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
'--'Ping statistics for 192.168.1.1:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 1ms, Maximum = 1ms, Average = 1ms
'--' DNSEnabledForWINSResolution = FALSE
'--' DNSHostName = Laptop
'--' DNSServerSearchOrder (PASSED)
'--' 172.16.0.8 (PASSED)
'--'Pinging 172.16.0.8 with 32 bytes of data:
'--'Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
'--'Reply from 172.16.0.8: bytes=32 time=47ms TTL=47
'--'Reply from 172.16.0.8: bytes=32 time=48ms TTL=48
'--'Ping statistics for 172.16.0.8:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 47ms, Maximum = 48ms, Average = 47ms
'--' 172.16.0.4 (PASSED)
'--'Pinging 172.16.0.4 with 32 bytes of data:
'--'Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
'--'Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.4: bytes=32 time=48ms TTL=48
'--'Reply from 172.16.0.4: bytes=32 time=49ms TTL=49
'--'Ping statistics for 172.16.0.4:
'--'Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
'--'Approximate round trip times in milli-seconds:
'--'Minimum = 48ms, Maximum = 49ms, Average = 48ms
'--' DomainDNSRegistrationEnabled = FALSE
'--' FullDNSRegistrationEnabled = TRUE
'--' GatewayCostMetric = 25
'--' Index = 4
'--' IPAddress = 192.168.1.101 (FAILED)
'--'Pinging 192.168.1.101 with 32 bytes of data:
'--'Request timed out.
'--'Request timed out.
'--'Request timed out.
'--'Request timed out.
'--'Ping statistics for 192.168.1.101:
'--'Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
'--'
'--'I have inertnet connection but it is only at 36mbps. The other laptop
'--'(sitting side by side) shows the 54mbps.
'--'Why am I getting this error? and why is my connection slower??
'--'


This posting is provided "AS IS" with no warranties, and confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this message are best
directed to the newsgroup/thread from which they originated.
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