Seems a common issue with HP scanners in this family..
Matter of fact - according to what I read - you are lucky it was working
with SP1. heh
Did you apply this patch?
http://h10025.www1.hp.com/ewfrf/wc/...=en&cc=uk&lc=en&dlc=en&softwareitem=sj-4448-1
( Shorter Link:
http://snipurl.com/hlmt )
This was gotten from the HP forums, along with the following:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=118105
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Pablo Mena
Apr 21, 2005 13:34:32 GMT
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Okay -- here's the steps I followed to get my 6200c working under XP Pro
SP2:
1. Go to
http://h10025.www1.hp.com/ewfrf/wc/...gory&lc=en&product=60120&lang=en&cc=uk&os=228
( Shorter Link:
http://snipurl.com/hlmu )
and download version 1.02 of the software driver (sj673en.exe), as well as
version 1.0 of the USB Connectivity/Firmware update (sj630en.exe).
2. Uninstall "Unknown device" from Universal Serial bus controllers in your
Device Manager.
3. Disconnect the scanner (both USB and power cord).
4. Uninstall any previous PrecisionScan Pro software.
5. Run sj673en.exe.
6. Power down.
7. Reconnect scanner.
8. Power back on.
9. XP will probably still list the scanner as an "Unkown device", so repeat
steps 2 and 3.
10. Run sj630en.exe.
11. Repeat steps 6-8.
12. XP should now see your scanner, but it'll ask you to install the
drivers. Select the option for specifying the location, and choose the
directory where sj673en.exe unpacked (probably c:/sj673). when XP asks you
for the location of hpsjrreg.exe, point it to c:/windows/system32. This
should complete the install.
Hopefully, this solves the problem for some of you out there. Did for me.
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