K
Keith Hester
Microsoft XP Pro is installed on a new (2 years ago) PC. All Microsoft
updates have been installed without any problem... until now...
Whether this problem was influenced by yesterday's (March 13) Microsoft
update or not, I cannot say with certainty. But the problem occured shortly
after that update: "Turn Off" automatically reverts to "Restart."
Following a Microsoft suggestion, I unchecked "Automatically restart" (Right
click: My Computer | Advanced | Startup and Recover | System failures).
This action (upon attempting to "Turn Off") provides a blue screen "Stop
message" that provides the following:
Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0x804F2F51, 0xF1FA07A8, 0x00000000)
Also being informed (also, by Microsoft) that Roxio Easy Creator 5 (I have
version 8) might be the culprit, I have uninstalled the Roxio program ---
with no effect.
Any advice would be appreciated.
Norman K. Hester
updates have been installed without any problem... until now...
Whether this problem was influenced by yesterday's (March 13) Microsoft
update or not, I cannot say with certainty. But the problem occured shortly
after that update: "Turn Off" automatically reverts to "Restart."
Following a Microsoft suggestion, I unchecked "Automatically restart" (Right
click: My Computer | Advanced | Startup and Recover | System failures).
This action (upon attempting to "Turn Off") provides a blue screen "Stop
message" that provides the following:
Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0x804F2F51, 0xF1FA07A8, 0x00000000)
Also being informed (also, by Microsoft) that Roxio Easy Creator 5 (I have
version 8) might be the culprit, I have uninstalled the Roxio program ---
with no effect.
Any advice would be appreciated.
Norman K. Hester