Stop error at Turn Off - Serious error recovery at Reboot

K

Keith Hester

With "Automatically restart" (Properties | Advanced | Settings | Startup and
Recovery) disabled, a "blue screen" stop notice provides the following
information:

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x804F2F51, 0xF1FA07A8, 0x00000000)

Each time the computer is shut down or rebooted, the message is always the
same except for the segment "FA0". Among the other symbols that occur in
that position are "C11" and "AD9"... and so on. The rest of the message is
unchanged. Upon reboot (via front PC button) the process is very prolonged
and ultimately I am informed that the computer has recovered from a serious
error. After this, the PC appears to function normally --- until it is
again off/on recycled.

The recovery files that are created at each instance of closing down or
rebooting are producing serious bloat on my C drive.

When this problem first occurred, MS suggested (Article ID: 311806) that a
possible problem might be with Roxio ECDC 5.0 (I have 8.0). I deleted this
program, but with no effect. I then deleted a large number of Temp and
other junk files. I thought I had found the problem!!! The PC would turn
off/reboot with no indicated problem --- for approximately 5 or 6 cycles,
but then the "problem" returned!

Is there any way to identify the "culprit" without wandering through endless
"possible" solutions?

I brought up this problem earlier under the subject: "Turn Off reverts to
Restart".

Any guidance would be appreciated.
N.K.Hester
 
R

Roger

Keith Hester said:
With "Automatically restart" (Properties | Advanced | Settings | Startup
and Recovery) disabled, a "blue screen" stop notice provides the following
information:

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x804F2F51, 0xF1FA07A8, 0x00000000)

Each time the computer is shut down or rebooted, the message is always the
same except for the segment "FA0". Among the other symbols that occur in
that position are "C11" and "AD9"... and so on. The rest of the message
is unchanged. Upon reboot (via front PC button) the process is very
prolonged and ultimately I am informed that the computer has recovered
from a serious error. After this, the PC appears to function normally ---
until it is again off/on recycled.

The recovery files that are created at each instance of closing down or
rebooting are producing serious bloat on my C drive.

When this problem first occurred, MS suggested (Article ID: 311806) that a
possible problem might be with Roxio ECDC 5.0 (I have 8.0). I deleted this
program, but with no effect. I then deleted a large number of Temp and
other junk files. I thought I had found the problem!!! The PC would turn
off/reboot with no indicated problem --- for approximately 5 or 6 cycles,
but then the "problem" returned!

Is there any way to identify the "culprit" without wandering through
endless "possible" solutions?

I brought up this problem earlier under the subject: "Turn Off reverts to
Restart".

Any guidance would be appreciated.
N.K.Hester
If you have done "Full" scans with updated anti virus and adaware, it could
be a registry conflict. I have found at times with some error messages it
points to low ram or faulty. Try swapping the ram over after carefully
dusting,don't touch the connectors.
Also it would benefit you if you loaded ccleaner, freeware and it will clear
all the rubbish out of system and there is a reg cleaner attached which will
do minor corrections. Give it ago.
"Roger"
========================== ===============
 
K

Keith Hester

Keith Hester said:
With "Automatically restart" (Properties | Advanced | Settings | Startup
and Recovery) disabled, a "blue screen" stop notice provides the following
information:

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x804F2F51, 0xF1FA07A8, 0x00000000)

Each time the computer is shut down or rebooted, the message is always the
same except for the segment "FA0". Among the other symbols that occur in
that position are "C11" and "AD9"... and so on. The rest of the message
is unchanged. Upon reboot (via front PC button) the process is very
prolonged and ultimately I am informed that the computer has recovered
from a serious error. After this, the PC appears to function normally ---
until it is again off/on recycled.

The recovery files that are created at each instance of closing down or
rebooting are producing serious bloat on my C drive.

When this problem first occurred, MS suggested (Article ID: 311806) that a
possible problem might be with Roxio ECDC 5.0 (I have 8.0). I deleted this
program, but with no effect. I then deleted a large number of Temp and
other junk files. I thought I had found the problem!!! The PC would turn
off/reboot with no indicated problem --- for approximately 5 or 6 cycles,
but then the "problem" returned!

Is there any way to identify the "culprit" without wandering through
endless "possible" solutions?

I brought up this problem earlier under the subject: "Turn Off reverts to
Restart".

Any guidance would be appreciated.
N.K.Hester
Thank you for your suggestions. By disabling all non-Microsoft Services (via
msconfig) I find that the problem described above is eliminated. The
"services" were re-added one by one until the offending service was
identified as Photoshop Elements 3.0. I have uninstalled this program (may
try reinstallation later) and my PC is no longer reporting errors at Turn
Off, Turn On, or Restart.

My problem now is how to eliminate the huge bloat of "restore" information
that occupies my C drive; the frequent errors at shut down and start up have
each added restore files that are no longer of use.

N.K.Hester
 
R

Roger

Keith Hester said:
Thank you for your suggestions. By disabling all non-Microsoft Services
(via msconfig) I find that the problem described above is eliminated. The
"services" were re-added one by one until the offending service was
identified as Photoshop Elements 3.0. I have uninstalled this program
(may try reinstallation later) and my PC is no longer reporting errors at
Turn Off, Turn On, or Restart.

My problem now is how to eliminate the huge bloat of "restore" information
that occupies my C drive; the frequent errors at shut down and start up
have each added restore files that are no longer of use.

N.K.Hester
You could try www.ccleaner.com/ that will get rid of the crap and do other
checks if you wish on registry Freeware.
"Roger"
======================== ===================
 

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