trouble with cdrom drives.

[Guest]

i have a regular cd-rom drive and a cd burning drive. something happened and
now i can't access them from anywhere. windows knows that they're plugged
in, but in the device manager they have the yellow "!". i tried uninstalling
them completely (like windows help told me to), then when i went to reinstall
them, it tells me to insert the cdrom to install the drivers (which i do
have), but that's pointless since those are the drives i'm having trouble
with. ummmm.... help!

 

[Alvin Brown]

Hello

Try this link below.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

http://www.aumha.org/a/xpcd.php#problems


Alvin

 

[Guest]

thanks alvin. now why doesn't windows have links to things like that inside
of help or something? that was very easy. oh well. thanks again!

 

[Alvin Brown]

Hello

Well have a good one

Alvin

thanks alvin. now why doesn't windows have links to things like that inside
of help or something? that was very easy. oh well. thanks again!