This device cannot start. (Code 10)

[Guest]

I have a slimtype DVDRW SOSW x5rs drive in a Nobilis Laptop running XP Pro
SP2. Under device manager I am getting under device status "This device
cannot start. (Code 10). I have attempted to update the driver but none are
available and I have uninstalled and reinstalled through device manager with
0 success. Anybody have any ideas? Thanks

 

[SingaporeWebDesign]

Hello,

Is it a strict USB 2.0 device that you are trying to use with a USB 1.1
port? That could be a possible reason - it requires USB 2.0 to function.

Try using it on another computer/laptop to confirm that it is not a device
problem.

Also try connecting it directly to the ports behind the computer, not
through any USB port replicators.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Guest]

This is a CD/DVD internal drive for a laptop. Not a USB device. I have
attempted to replace the drive and get the same error with 2 different
drives.

 

[crj]

The device is likely defective.

crj

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Bob I]

or the driver

Code 10
If the device has a FailReasonString value in its hardware key, that
string appears as the error message. The driver or enumerator puts this
registry string value there. If there is no FailReasonString in the
hardware key, you receive the following error message:

This device cannot start. (Code 10)



Recommended resolution


Device failed to start. Click Update Driver to update the drivers for
this device. On the General Properties tab of the device, click
Troubleshoot to start the Troubleshooting Wizard.

 

[Guest]

I have replaced the device and reinstalled Windows and get the same problem.

 

[Bob I]

Are you installing the correct driver for the device? The device
manufacturer is the best place to get the correct, current driver.

 

[Guest]

Yes I did on both devices. I am thinking it could be a motherboard problem
or something. It is showing up in the bios though so I am really confused.

 

[Bob I]

You haven't ever said what the "device" is, so yes, it could be
motherboard or drivers too.

 

[Guest]

I am guessing you have an ipod. iTunes crashes cd drives in vista. as of now,
june 10th, there is no fix for. good job vista. im sorry to say that u cannot
run itunes on vista and ur ipod is now useless with cds you want to put on ur
ipod. my wife has the same issue. thank God i still have XP on another
computer.

 

[Dave Ramsden]

Yes, I have experienced exactly the same problem. I installed iTunes on my Laptop and this caused the CD Rom drive to fail. I know this to be the case because I managed to get the CD rom to work (Dell told me a couple of registry entries to delete), but as soon as iTunes updated, the same problem reappeared. Unfortunately I don't know which registry entries to delete, as my laptop is no longer under warranty and so I am now stuck with a useless drive. If anyone knows which entries to delete, that would be greatly appreciated.

 

[JS]

"You can no longer access the CD drive or the DVD drive,
or you receive an error message"
http://support.microsoft.com/default.aspx/kb/314060/en-us

Read the section titled "Advanced Troubleshooting"
Manually delete the Upper and Lower Filters registry entries.

JS
http://www.pagestart.com