The windows installer service could not be accessed

[jon]

The windows installer service could not be accessed!
Trying to uninstall Roxio Easy CD Creator to put a new
version on, but install and uninstall thows up an error.
I have an application log entry as:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1015
Date: 03/11/2003
Time: 00:03:41
User: N/A
Computer: JON
Description:
Failed to connect to server. Error: 0x80070424

I have tried Sp4 but doesn't fix it.
can anybody help

 

[Torgeir Bakken (MVP)]

The windows installer service could not be accessed!
Trying to uninstall Roxio Easy CD Creator to put a new
version on, but install and uninstall thows up an error.

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674

 

[Greg]

[posted and mailed]

If that doesn't solve your problem, and you have MSI 2.0 installed,
downgrade to version 1.1 (somewhat messy), and then install MSI 2.0
again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328
page Scripting Guide: http://www.microsoft.com/technet/scriptcenter

I am having a similar problem with Outlook 2000 that I wanted to
uninstall after it baffed out on me somehow. The article mentions the
file "SC.EXE" that I cannot find as a free download anywhere? Does
anyone know where I could get it, just that utility, without having to
buy the entire Software Developers Kit??

Greg

 

[Torgeir Bakken (MVP)]

I am having a similar problem with Outlook 2000 that I wanted to
uninstall after it baffed out on me somehow. The article mentions the
file "SC.EXE" that I cannot find as a free download anywhere? Does
anyone know where I could get it, just that utility, without having to
buy the entire Software Developers Kit??

Hi

Many of the ResKit utilities, including SC.EXE are available free at:

ftp://ftp.microsoft.com/reskit/win2000/
and
http://www.microsoft.com/windows2000/techinfo/reskit/tools/default.asp

More about SC here:

Sc.exe: Service Controller Tool
http://www.tburke.net/info/reskittools/topics/sc.htm