the techs need a break

G

Guest

i have often posted and reviewed these forums for help with my windows
systems. in the past, i have had great detailed "help". lately i notice it
is really more of a "see this web page or see that web page" if the
information referenced were not so vast, this would be a good idea. it gets
to be a bit much to have to search through a massive confusing web page.
instead of getting a complete pc history lesson, including refernces to steve
jobs and the 1970's (kidding) how about some real answers. or maybe
this...if it gets so annoying answering the same questions all day, then
create a help/ support forum archive, with good posts, and include it as a
part of the forum. maybe sort of an additional "faq" page or something.

i just read a post by a tech who did not know the consumer was using a sata
hard drive and stated "i would not even have responded". well la di frickin
da. is that not why you are here? how did microsoft's customer feel? i am
sure if he knew enough about it, then he would just fix it himself, without
annoying the techs. i also read a post about snow falling upwards in some
game or another. and it took at least two techs to scold the guy for posting
in the wrong forum. when i view the posts, sometimes just for the education,
i focus on posts that have many responses as i get more information to
consider. having multiple "scoldings" in one post just makes it look like
something i wish to learn from, a question with many answers. my bad, it
was just something i stepped in, i do believe.

i think you all need a break. can i offer a cup of camomile tea?
 
A

Alias

MrHappy said:
i have often posted and reviewed these forums for help with my windows
systems. in the past, i have had great detailed "help". lately i notice
it
is really more of a "see this web page or see that web page" if the
information referenced were not so vast, this would be a good idea.
Click to expand...

Depends who's responding. A lot of "MVPs" seem to only know how to copy and
paste (Hi Carey!). Others, really know the answers. Many non MVPs fit both
categories as well.
it gets
to be a bit much to have to search through a massive confusing web page.
Click to expand...

I practically never click on them either.
instead of getting a complete pc history lesson, including refernces to
steve
jobs and the 1970's (kidding) how about some real answers.
Click to expand...

Gotta wade through it to find the diamond in the rough, I'm afraid.
or maybe
this...if it gets so annoying answering the same questions all day, then
create a help/ support forum archive, with good posts, and include it as
a
part of the forum. maybe sort of an additional "faq" page or something.
Click to expand...

You mean make it simple? LOL!
i just read a post by a tech who did not know the consumer was using a
sata
hard drive and stated "i would not even have responded". well la di
frickin
da. is that not why you are here? how did microsoft's customer feel?
Click to expand...

In all fairness, practically no one from MS dares post here. They only
censor posts. The replies you see are from people who have too much time on
their hands, some know what they are talking about, some don't. I have found
myself in both positions :)
i am
sure if he knew enough about it, then he would just fix it himself,
without
annoying the techs. i also read a post about snow falling upwards in some
game or another. and it took at least two techs to scold the guy for
posting
in the wrong forum.
Click to expand...

Like I said, way too much time on their hands. Net nannies aren't cool, I
agree.
when i view the posts, sometimes just for the education,
i focus on posts that have many responses as i get more information to
consider. having multiple "scoldings" in one post just makes it look like
something i wish to learn from, a question with many answers. my bad, it
was just something i stepped in, i do believe.

i think you all need a break. can i offer a cup of camomile tea?
Click to expand...

Sure, I'll bring the bowl.

Alias
 
K

kurttrail

MrHappy said:
i have often posted and reviewed these forums for help with my windows
systems. in the past, i have had great detailed "help". lately i
notice it is really more of a "see this web page or see that web
page" if the information referenced were not so vast, this would be a
good idea. it gets to be a bit much to have to search through a
massive confusing web page. instead of getting a complete pc history
lesson, including refernces to steve jobs and the 1970's (kidding)
how about some real answers. or maybe this...if it gets so annoying
answering the same questions all day, then create a help/ support
forum archive, with good posts, and include it as a part of the
forum. maybe sort of an additional "faq" page or something.

i just read a post by a tech who did not know the consumer was using
a sata hard drive and stated "i would not even have responded".
well la di frickin da. is that not why you are here? how did
microsoft's customer feel? i am sure if he knew enough about it,
then he would just fix it himself, without annoying the techs. i
also read a post about snow falling upwards in some game or another.
and it took at least two techs to scold the guy for posting in the
wrong forum. when i view the posts, sometimes just for the
education, i focus on posts that have many responses as i get more
information to consider. having multiple "scoldings" in one post
just makes it look like something i wish to learn from, a question
with many answers. my bad, it was just something i stepped in, i
do believe.

i think you all need a break. can i offer a cup of camomile tea?
Click to expand...

No place is perfect, and if you think you can do better, then lead by
example.

Too many people asking questions here are looking for a quick fix, and
learning nothing in the process, except how to beg for a quick fix. And
people that give out the quick fix all the time are just enabling the
questioners to become fat, lazy, and ignorant when it comes to
computing.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
M

MAP

One reason that I try to post a link is so the poster can know that it is a
valid answer from a known source,if I just give an answer they may wonder
"who is this guy" since anybody on the planet can acces this newsgroup and
give a reply.Who knows maybe some sicko wants to make the problem worse by
having them delete/change registry values or the like.
Just something to consider.
 
K

kurttrail

pcbutts1 said:
I agree with this post, and just to add it is the MVP's that do that.
Click to expand...

Your reputation around here is mud at best.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
P

Pennywise

|>i have often posted and reviewed these forums for help with my windows
|>systems. in the past, i have had great detailed "help". lately i notice it
|>is really more of a "see this web page or see that web page"

In the same respect a poster should search Google/Groups
http://groups-beta.google.com/grphp?hl=en&tab=wg&q= prior to posting
to see if the subject has been answer'd before (which it most likely
has)

I referenced you to a web page :)

|>if the
|>information referenced were not so vast, this would be a good idea. it gets
|>to be a bit much to have to search through a massive confusing web page.
|>instead of getting a complete pc history lesson, including refernces to steve
|>jobs and the 1970's (kidding) how about some real answers. or maybe
|>this...if it gets so annoying answering the same questions all day, then
|>create a help/ support forum archive, with good posts, and include it as a
|>part of the forum. maybe sort of an additional "faq" page or something.
|>
|>i just read a post by a tech who did not know the consumer was using a sata
|>hard drive and stated "i would not even have responded". well la di frickin
|>da. is that not why you are here? how did microsoft's customer feel? i am
|>sure if he knew enough about it, then he would just fix it himself, without
|>annoying the techs. i also read a post about snow falling upwards in some
|>game or another. and it took at least two techs to scold the guy for posting
|>in the wrong forum. when i view the posts, sometimes just for the education,
|>i focus on posts that have many responses as i get more information to
|>consider. having multiple "scoldings" in one post just makes it look like
|>something i wish to learn from, a question with many answers. my bad, it
|>was just something i stepped in, i do believe.
|>
|>i think you all need a break. can i offer a cup of camomile tea?
 
R

Ronnie Vernon MVP

MrHappy said:
i have often posted and reviewed these forums for help with my windows
systems. in the past, i have had great detailed "help". lately i
notice it is really more of a "see this web page or see that web
page" if the information referenced were not so vast, this would be a
good idea. it gets to be a bit much to have to search through a
massive confusing web page. instead of getting a complete pc history
lesson, including refernces to steve jobs and the 1970's (kidding)
how about some real answers. or maybe this...if it gets so annoying
answering the same questions all day, then create a help/ support
forum archive, with good posts, and include it as a part of the
forum. maybe sort of an additional "faq" page or something.

i just read a post by a tech who did not know the consumer was using
a sata hard drive and stated "i would not even have responded".
well la di frickin da. is that not why you are here? how did
microsoft's customer feel? i am sure if he knew enough about it,
then he would just fix it himself, without annoying the techs. i
also read a post about snow falling upwards in some game or another.
and it took at least two techs to scold the guy for posting in the
wrong forum. when i view the posts, sometimes just for the
education, i focus on posts that have many responses as i get more
information to consider. having multiple "scoldings" in one post
just makes it look like something i wish to learn from, a question
with many answers. my bad, it was just something i stepped in, i
do believe.

i think you all need a break. can i offer a cup of camomile tea?
Click to expand...

These newsgroups are a worldwide community and like any community, the people who post here are very diverse in their experience and abilities. Most of the "techs" here are volunteers and they help with the posted questions where they have knowledge of the issue(s) involved. These "techs" range from the occasional poster with limited knowledge to the professionals who understand the underlying architecture of the Windows operating systems. They all share one thing, the enthusiasm and passion of wanting to help others.

There is no definitive format or protocols that are required or that everyone uses when posting a response to a problem. Some would rather teach the poster what, how and why the problem occurred and how to fix their own problem ( like the parable about teaching a man how to fish rather than giving him one fish) while others would rather give them a quick fix. Either way, the problem gets solved. In the same vein, some posters would rather get a quick fix rather than get into the underlying reason about how or why the problem occurred in the first place.

There are many personal websites (authored by many of the newsgroup regulars) that have answers to the most common problems that are posted here and these are a valid resource that can be used. ( why would someone go to the trouble of re-typing the solution when it is already available with a click of the mouse?)

Regards,
 
W

Wesley Vogel

Well said, Mike. :)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
M

Mike Hall \(MS-MVP\)

Mr

An MVP colleague, notably Michael Stevens, has a great site on XP
installation methods.. so tell me why I would want to type a whole bunch of
stuff to a 'problemee' on this topic, when Michael has already done a great
piece of work?.. the same applies to work of the late Alex Nichols MVP.. he
did a great piece on Virtual Memory and much more.. Tom Koch hosts a really
good Outlook Express website.. OE is his specialty, so if I see a problemee
with an OE problem, should I just pass by, not caring whether the problemee
gets an answer in the next 24 hours (or maybe no answer at all) or should I
point the problemee to what I consider 'definitive help'?

The only other point that I would make is that all MVPs have different skill
sets.. we do not get MVP for knowing about SATA drives together with a
complete understanding of core VB6 programming, so it should be no real
surprise that one 'tech' didn't know much about SATA drives..

Would you castigate a auto air conditioning specialist repair guy for being
a crap mechanic if he happened not to know whole hell of a lot about
Mercedes Engine management systems?..
 
G

Greg Ro

This post violates the Relevance to Topic clause of the Rules of Conduct...

http://www.microsoft.com/communities/conduct/default.mspx

Review the list of newsgroups for the appropriate newsgroup for this topic.

http://www.microsoft.com/technet/community/newsgroups/default.mspx

How to Ask a Question...

http://www.petri.co.il/how_to_ask_a_question.htm

;-)

Carl
Click to expand...

That technical only applies if you post through the web or through
news.microsoft.com

Most people follow it out of respect.

This not a Microsoft support tech help group.

These groups are here so peers can help each other out.

Some are tech and some are not. Most are not Microsoft tech.

If you see msft that person is usually a Microsoft tech. Which they
post when they have free time.


Greg Ro
 
K

kurttrail

pcbutts1 said:
Better than yours ;0)
Click to expand...

I have a few people that are MicroSycophants that don't like me for my
opinions, and I wouldn't want their respect.

You are generally disrespected by some of the most reasonable people and
well-respected people in this group. Why? Because you disrepected this
group.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
T

Tom Pepper Willett

If I had to choose between the two of you, I would (shudder) take Kurt ;-)

Tom
| pcbutts1 wrote:
| > Better than yours ;0)
|
| I have a few people that are MicroSycophants that don't like me for my
| opinions, and I wouldn't want their respect.
|
| You are generally disrespected by some of the most reasonable people and
| well-respected people in this group. Why? Because you disrepected this
| group.
|
| --
| Peace!
| Kurt
| Self-anointed Moderator
| microscum.pubic.windowsexp.gonorrhea
| http://microscum.com/mscommunity
| "Trustworthy Computing" is only another example of an Oxymoron!
| "Produkt-Aktivierung macht frei"
|
|
 
K

kurttrail

Tom said:
If I had to choose between the two of you, I would (shudder) take
Kurt ;-)
Click to expand...

LOL! That thought is a bit frightening! ;-)

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
M

MAP

Kurt does not steal other peoples programs and post them on his website like
you have a habit of doing!

Mike Pawlak
 
L

Leythos

I have a few people that are MicroSycophants that don't like me for my
opinions, and I wouldn't want their respect.

You are generally disrespected by some of the most reasonable people and
well-respected people in this group. Why? Because you disrepected this
group.
Click to expand...

I'll take Kurt over butt head any day.
 

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