The " from" field always sports the default email for all replies

[KOTS]

Hello all,

I am a windows mail user on my Vista home premium on Dell XPS M1330.

I have several emails configured on my windows mail and one of it configured
as default email.

All the emails of the configured accounts show up in the dropdown list of
"from" field with the default email selected while creating a new email which
I can select to choice.

For all emails (accounts) I have set the respective unique HTML signature
using the advanced button.

My problem

When I receive email on accounts other than the default email and when I
click to reply to those emails a reply window open up with the default email
address in the "from" field of the reply window and with the signature
associated with the default email.

To reply from the email address to which I had received the email I need to
select the correct email ID from the "from" field drop down list and the
signature I have to change manually.

Once or twice momentarily I had seen this happen automatically however not
after that

WHAT I WANT TO ACHIEVE

When I receive emails and when I reply to those emails the reply window
should open up with the "from" field sporting the email address of the
account to which the email was received and with the associated signature for
that account. Default emailshould not appear.

I would like to know how to repair or effect this in windows mail.

Thanks in advance for the advice.


Thanks & Best Regards,

George Kottackakathu Thomas

 

[slk759]

Unfortunately you can not do this. Because WM maintains just one Inbox,
Sent, Drafts, Deleted, etc. the account information is not separated.
That's why you choose a "default" for it to use. Using the "From:" dropdown
list is the only way to achieve the respective addressing. Specific
signatures does not have bearing on this handling of the accoutns.

Windows Live Mail does maintain separate accounts and folder sets and will
allow a specific address as you desire. It does however maintain separate
folder sets for each account you have - a drawback to some users. You can
further evaluate it at the download site, www.download.live.com.

 

[Gary VanderMolen [MVP]]

I don't know why this is not working for you, because it does work
properly for me. I have 10 email accounts, each with a unique sig.

The first step to diagnosing this is to ensure that Windows Mail
has identified the correct account which downloaded the message.
So, add the Account column to the message list pane. You can do
so by right-clicking on any column header, select 'Columns', then
add the Account column. Let us know what this reveals.

 

[mac]

Hello all,

I am a windows mail user on my Vista home premium on Dell XPS M1330.

I have several emails configured on my windows mail and one of it
configured
as default email.

All the emails of the configured accounts show up in the dropdown list of
"from" field with the default email selected while creating a new email
which
I can select to choice.

For all emails (accounts) I have set the respective unique HTML signature
using the advanced button.

My problem

When I receive email on accounts other than the default email and when I
click to reply to those emails a reply window open up with the default
email
address in the "from" field of the reply window and with the signature
associated with the default email.

To reply from the email address to which I had received the email I need
to
select the correct email ID from the "from" field drop down list and the
signature I have to change manually.

Once or twice momentarily I had seen this happen automatically however not
after that

WHAT I WANT TO ACHIEVE

When I receive emails and when I reply to those emails the reply window
should open up with the "from" field sporting the email address of the
account to which the email was received and with the associated signature
for
that account. Default emailshould not appear.

I would like to know how to repair or effect this in windows mail.

Thanks in advance for the advice.


Thanks & Best Regards,

George Kottackakathu Thomas

If they are child accounts of the default account then this is normal.

 

[KOTS]

hello Slk759,

Thank you for the reply.

The reasoning you have put forward is correct however I did see see this in
action momentarily when I made a signature and associated it with an email
account. Then when i received an email on that account and I replied to it,
it opened with a reply window with the email Id of the account (not the
default email ID) and the signature associated with that email account.

But never later could I see it again.

Also Gary VanderMolen has posted saying that this works perfect for him with
10 email acounts configured.

So I think it should work but somehow its not happening for me.


Thanks & Best Regards,

George Kottackakathu Thomas

 

[KOTS]

Hello Gary,

Thank you for your time.

Great to know it does work this way.

Your diagnosis is perfect.

I did enable the accounts column for my "inbox" folder and not all emails
received in the "inbox" had an account entry in the "account" column.

(the emails having entries in the "accounts" column does not have
consistency in listing the account it shows an account for some emails
received and blank for others)

To my surprise when I tried to reply to those emails received with an
account entry in the "accounts" column (other than the default account) it
works perfectly fine the from address as well the associated signature.

The "Sent items" folder already had the accounts column enabled and every
mail does have the respective entry in the accounts column.

So how do I get the windows mail to identify the correct accounts for the
downloaded message.

Kindly advice as this would alleviate lot of troubles for me.
--

Thanks & Best Regards,

George Kottackakathu Thomas

 

[KOTS]

Hello Steve (MAC)

Thank you for the reply.

I don't understand the " child accounts of the default account " when we
create email accounts in windows mail or outlook express I believe we do it
separate and not make associated with any default account or any other
account.

Default email account is a choice for us to assign from a group of email
account configured in the tools>>accounts

Hope you are discussing about the windows mail accounts.

Kindly clarify as it would help us as well.

 

[mac]

Hello Steve (MAC)

Thank you for the reply.

I don't understand the " child accounts of the default account " when we
create email accounts in windows mail or outlook express I believe we do
it
separate and not make associated with any default account or any other
account.

Default email account is a choice for us to assign from a group of email
account configured in the tools>>accounts

Hope you are discussing about the windows mail accounts.

Kindly clarify as it would help us as well.
--

Some ISP's provide you with an email address and allow you to set up several
others on the same account.
a child account of the other account ie (e-mail address removed) and
(e-mail address removed) and (e-mail address removed)

They would all go to the same mailbox, and thus the Default account
(e-mail address removed) would also download messages to each child account.

HTH?

 

[Gary VanderMolen [MVP]]

That is what I expected, and why I had you add the Accounts column so
you could see the logic behind why Windows Mail was acting like it did.
If for some reason the account information is missing, Windows Mail
will assume that the message was received by the default account.
As to why the Account data is sometimes stripped, the only correlation
I have found is the use of an invasive antivirus like Norton or McAfee.
Make sure your antivirus is not configured to scan emails. In some
cases more drastic measures need to be taken, such as uninstalling
your antivirus and then reinstalling it using 'custom' install, so you have
the opportunity to opt for not installing the email scanning module.

 

[KOTS]

Hello Gary,

Thank you for the reply.

Another funny thing I noticed whenever a new mail comes the account for that
email get displayed in the "accounts" column and immediately if you open the
message and reply, it replies from that account and with the associated
signature. But soon say in 1 minute or so the account entry vanishes and then
if I try to reply it gives the default email and signature !!!

As the account shows up initially just when the mail arrives would this be a
problem of antivirus ? Is it that the antivirus is working on the emails
after it arrived in the inbox ? I am running Macfee antivirus which has
expired and it does not scan emails. Would I have to uninstall it and see how
things are?

Do you see any possible reasons for this windows mail behaviour which can be
repaired or rectified ?

Kindly revert.


Thanks & Best Regards,

George Kottackakathu Thomas

 

[Gary VanderMolen [MVP]]

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.
Next, delete that email account (because it has been corrupted by McAfee),
restart Windows Mail, then recreate the account.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

 

[KOTS]

Hello Gary,

Thank you for the support.

I think I can remove Mcafee after all I am out of the subscription period.

Would like to take advice on the free Antivirus that gets along with Windows
Mail.

Kindly revert.
--

Thanks & Best Regards,

George Kottackakathu Thomas

 

[slk759]

Try Windows Security Essentials . . . . .

Hello Gary,

Thank you for the support.

I think I can remove Mcafee after all I am out of the subscription period.

Would like to take advice on the free Antivirus that gets along with
Windows
Mail.

Kindly revert.
--

Thanks & Best Regards,

George Kottackakathu Thomas

 

[mac]

Try Windows Security Essentials . . . . .

http://www.microsoft.com/Security_Essentials/

 

[Gary VanderMolen [MVP]]

It's what I use on all three of my computers.

 

[kaderim_79]

Hello all,

I am a windows mail user on my Vista home premium on Dell XPS M1330.

I have several emails configured on my windows mail and one of it configured
as default email.

All the emails of the configured accounts show up in the dropdown list of
"from" field with the default email selected while creating a new email which
I can select to choice.

For all emails (accounts) I have set the respective unique HTML signature
using the advanced button.

My problem

When I receive email on accounts other than the default email and when I
click to reply to those emails a reply window open up with the default email
address in the "from" field of the reply window and with the signature
associated with the default email.

To reply from the email address to which I had received the email I need to
select the correct email ID from the "from" field drop down list and the
signature I have to change manually.

Once or twice momentarily I had seen this happen automatically however not
after that

WHAT I WANT TO ACHIEVE

When I receive emails and when I reply to those emails the reply window
should open up with the "from" field sporting the email address of the
account to which the email was received and with the associated signature for
that account. Default emailshould not appear.

I would like to know how to repair or effect this in windows mail.

Thanks in advance for the advice.


Thanks & Best Regards,

George Kottackakathu Thomas

 

[KOTS]

Hello Slk759,

Thank you for the reply I would try that out

Thanks & Best Regards,

George Kottackakathu Thomas

 

[KOTS]

Hello Steve,

Thank you very much for the link, the file is light weight just 6 MB !, I am
planning to install soon
--

Thanks & Best Regards,

George Kottackakathu Thomas

Try Windows Security Essentials . . . . .

http://www.microsoft.com/Security_Essentials/



--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

.

 

[KOTS]

Hello Gary,

Thank you for the support and great to understand you are running Microsoft
Security essentials on all your computers.

looks very light weight just 6 MB in contrast to the other heavy weight
antivirus software

Suggested is that i remove Macafee and use the debris tool in the link and
then install the MS security essentials and then setup all accounts a fresh ?

Thank you once again for the debris link.

--

Thanks & Best Regards,

George Kottackakathu Thomas

 

[Gary VanderMolen [MVP]]

Yes to removing McAfee and following that up with the debris removal
utility.

There should be no need to refresh the accounts unless you continue
to have problems with them.