The famous "the client could not connect to the remote computer" message

[mjhaddad]

Hello All,

I have been trying for some time now to try to connect to my home
computer from a computer outside my home wireless network, but to no
avail. I have a D-Link router and I setup Remote Desktop as a virtual
server on the router. Everything that I can think of is enabled.
Windows Firewall is set up so that it will open up port 3389.
Everything under the Remote tab under the System Properties is checked.
The Terminal Services service is started. I do not know where else to
look to get this to work. Please help! Thanks for your time!

 

[Sooner Al [MVP]]

From the PC you want to connect to, run the http://www.canyouseeme.org test.
Does it pass? If not then its a port forwarding issue with your router.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
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[mjhaddad]

Al,

Thank you for your reply! I ran the test and I got the following:

Error: I could not see your service on xx.xxx.xx.xxx on port (3389)
Reason: Connection timed out

Now that we know it failed, what is the resolution? Please help again.
Thanks!

 

[Sooner Al [MVP]]

It comes down to a port forwarding issue in the router.

What router?

http://www.portforward.com/routers.htm

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Michael]

It is a D-Link 614+ and I went to the web site and tried all of what
they said and it still didn't work. Still wondering what is wrong...
Thank you for your help!

 

[Michael]

Sorry, I mean a D-Link DI-614+. Thanks!