'Thanks for Choosing IE7" Doesn't Work

K

KIR

Running XP SP3, IE7.0.5730

While attempting to install SP3 MS tech support reset all settings in IE7 to
default. Now when I open IE I get a screen that says Thanks for Choosing
IE7. I have to scroll through 4 selections and then hit the save button but
nothing happens when I do so the same screen appears every time I open IE7.
The URL is: runonce.msn.com/runonce2.aspx

Can someone please help me get this resolved. Thanks.
 
V

Vincenzo Di Russo [MVP]

KIR said:
Running XP SP3, IE7.0.5730

While attempting to install SP3 MS tech support reset all settings in IE7
to default. Now when I open IE I get a screen that says Thanks for
Choosing IE7. I have to scroll through 4 selections and then hit the save
button but nothing happens when I do so the same screen appears every
time I open IE7. The URL is: runonce.msn.com/runonce2.aspx

Can someone please help me get this resolved. Thanks.

See:
http://support.microsoft.com/kb/945385
"A blank Web page is displayed when you start Internet Explorer 7".
Also see:
"Problem: IE always goes to http://runonce.msn.com/runonce2.aspx instead of
your homepage": http://www.enhanceie.com/ie/troubleshoot.asp

IE7 newsgroup (microsoft.public.internetexplorer.general):
- Via NNTP server (your newsreader):
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
- Via Web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My home:
My Blog: http://blogs.dotnethell.it/vincent/
 
F

Frank Saunders MS-MVP IE,OE/WM

KIR said:
Running XP SP3, IE7.0.5730

While attempting to install SP3 MS tech support reset all settings in IE7
to default. Now when I open IE I get a screen that says Thanks for
Choosing IE7. I have to scroll through 4 selections and then hit the save
button but nothing happens when I do so the same screen appears every time
I open IE7.
The URL is: runonce.msn.com/runonce2.aspx


It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.
 
P

PA Bear [MS MVP]

See Vincenzo's reply.
While attempting to install SP3 MS tech support reset all settings in IE7
to
default...

You had to contact MS tech support to be able to get SP3 installed?
 
K

KIR

Thanks. Got it resolved.


Vincenzo Di Russo said:
See:
http://support.microsoft.com/kb/945385
"A blank Web page is displayed when you start Internet Explorer 7".
Also see:
"Problem: IE always goes to http://runonce.msn.com/runonce2.aspx instead
of
your homepage": http://www.enhanceie.com/ie/troubleshoot.asp

IE7 newsgroup (microsoft.public.internetexplorer.general):
- Via NNTP server (your newsreader):
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
- Via Web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My home:
My Blog: http://blogs.dotnethell.it/vincent/
 

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