Takes too long to Log off from Windows 2000 Terminal Services

  • Thread starter Thread starter Patrick
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Patrick

We are using Windows 2000 Terminal services with Windows
SP4 and also running Citrix Metaframe 1.8 for Windows 2000
with Citrix SP4. We are experiencing long logout time.
Also after a user logs off, we cannot delete the user's
local profile on the terminal server- it is saying "Cannot
delete UsrClass.dat: There has been a sharing violation.
The source or destination file may be in use".

Appreciate any help. Thanks.
 
This might help:

824309 - Very Long Logon Time When You Try to Connect to Citrix
MetaFrame or Citrix 1.8
http://support.microsoft.com/?kbid=824309

828153 - UsrClasses Hive Does Not Unload During Logoff Because of
an Intermittent Handle Leak in Spoolsv.exe
http://support.microsoft.com/?kbid=828153

827825 - "Windows Cannot Unload Your Registry Class File" Error
Message When You Log Off Terminal Services
http://support.microsoft.com/?kbid=827825

837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115
 
You might also try the UPHClean utility (runs as a service
http://www.microsoft.com/downloads/...4e18-b570-42470e2f3582&DisplayLang=en#filelis

At worst, you should be able to clean most by unloading the <USER_SID>_Class key which is likely orphaned in your HKEY_USERS hive

----- Vera Noest [MVP] wrote: ----

This might help

824309 - Very Long Logon Time When You Try to Connect to Citrix
MetaFrame or Citrix 1.
http://support.microsoft.com/?kbid=82430

828153 - UsrClasses Hive Does Not Unload During Logoff Because of
an Intermittent Handle Leak in Spoolsv.ex
http://support.microsoft.com/?kbid=82815

827825 - "Windows Cannot Unload Your Registry Class File" Error
Message When You Log Off Terminal Service
http://support.microsoft.com/?kbid=82782

837115 - Troubleshooting profile unload issue
http://support.microsoft.com/?kbid=83711
 
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