System Restarts Sporadically

[Guest]

No specific time or event...System will just restart itself. The techs (?)
in India were no help at all (as usual). Someone suggested that a virus
could be causing the restarts. I update & run Trend Micro every day & the
scan is almost always
clean. If it does detect a virus, it automatically puts it in quarantine.
Is there some weird virus active that would cause the system to restart at
any given time? Is there any detection and removal routines available for
this kind of bug? Thank you, and hope someone can help with this. It gets
real old, real fast.

 

[Rick \Nutcase\ Rogers]

Hi,

The "bug" may be a bit of failing hardware. No software solution will cure
this if this is the case. Is there any error message (blue screen)? Have you
checked the event viewer for clues? Are you set to create a memory dump on
system failure? Does it just suddenly restart? Or does it go through any
sequence first?

Frankly, from what I've read from you so far, this does not sound
viral-related.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[jazz]

goto the system properties and then to the advanced tab, now goto the
startup option and uncheck the automaticaly restart for error box. Now
instead of rebooting, you should get an error message that would allow you
to dig deeper into the problem. Reasons for rebooting that i have found
usually relate to any driver related errors wich could point to hardware
problems and a bad power suply. I have also seen usb devices cause this
reboot with no error log in the event viewer.

If you not getting an error after turning the automatice restart off and it
still reboots, then disconect all the periphials (printer/scanner and such)
and reconect them one at a time untill while looking for a reboot.
good luck with it. random reboots can be tricky to trouble shoot.