System reboots when I try to record audio

[Barbara Clark]

Ladies and Gents...

I just began using the system to record audio, and it crashes when I
try to record. I use 2 programs to record: the Sound Recorder which
comes with XP Pro, and Audacity. When I click the “record” icon for
Audacity, the system reboots. I can click the “record” icon in Sound
Recorder, but when I click on the stop button, the system reboots.

Has anyone seen this problem before? Any advice on how to find the
problem?

I’ve tried this so far:

Device manager shows no conflicts.

Tried SFC /scannow
Uninstalled and reinstalled the audio drivers
Uninstalled and allowed XP to find the onboard Realtek codec
Checked the event log, but no errors; suspect the reboot happens
before an offending event can be logged.

Intel D915GAVmotherboard, 4 GB of memory. XP Pro, SP3. Onboard
Realtek high definition audio ALC860; latest drivers installed, also
tried rollback and the same problem happens with all previous drivers.

Thanks in advance for help!

 

[Barbara Clark]

Ladies and Gents...

I just began using the system to record audio, and it crashes when I
try to record. I use 2 programs to record: the Sound Recorder which
comes with XP Pro, and Audacity.  When I click the “record” icon for
Audacity, the system reboots. I can click the “record” icon in Sound
Recorder, but when I click on the stop button, the system reboots.

Has anyone seen this problem before? Any advice on how to find the
problem?

I’ve tried this so far:

Device manager shows no conflicts.

Tried SFC /scannow
Uninstalled and reinstalled the audio drivers
Uninstalled and allowed XP to find the onboard Realtek codec
Checked the event log, but no errors; suspect the reboot happens
before an offending event can be logged.

Intel D915GAVmotherboard, 4 GB of memory.  XP Pro, SP3. Onboard
Realtek high definition audio ALC860; latest drivers installed, also
tried rollback and the same problem happens with all previous drivers.

Thanks in advance for help!

Me again...


For the record....a few other things I tried. I booted off of a
"skeleton" hard drive which only had XP on it (SP1, not gone through
upgrades yet) and very little else. I installed the latest drivers for
the Realtek HD audio chipset onboard and tried running Sound Recorder.
It didn't crash, ran fine except for an error message saying that
there wasn't enough memory to record my file. Impossible because I
only recorded about 2 seconds, and I have 4 GB of memory on the
machine with about 3 of it available. I'm attributing that to probably
an early bug which was in Sound Recorder. I should try copying the
latest Sound Recorder over to the skeleton drive and try that, but it
does suggest that nothing is wrong with my drivers or hardware. So,
I've got a little more info but still haven't found the root of the
problem. The last known change I made to the system which correlates
to when this started is when I ran Registry Mechanic. It seemed to
cause a lot of problems.

Still looking for help in tracing this down.

Thanks to all....this is a great group,
Barb

 

[nervsov]

hi Barb, George 'nervsov' Steel here in Melbourne Australia, 6Sep2014, with the same spontaneous reboot issue as you had in 2009. Did you manage to eliminate the problem?