Fault on audio hardware installation on laptop

[Portalcore]

First off, got new laptop with Xp with SP3 included, along with all drivers.
Started it up, got no sound.
Attempted to reinstall audio driver, no success.

Eventually found that removing the UAA High def audio bus and rebooting
allows hardware to install audio drivers.

So far so good and i get sound.

But after rebooting, the device manager shows that no audio device exists,
and get no sound.

I'm not sure if it's an audio problem, or something in windows is overriding
the settiings, but as I also updatated the drivers of other items (wireless
card) and they have stayed intach, I get the feeling it's an audio issue.

The audio is Intel HD audio & Realtek HD audio

Has this occured elsewhere, as the laptop was custom built.

Thanks

 

[Leonard Grey]

If the sound on your new laptop didn't work from the first time you
turned it on, you should have your laptop repaired under warranty.

 

[Andrew E.]

"All drivers".Check intels downloads for youre pc chipset,or locate an
intel board useing it also,go to its download page,install the chipset
installation
utility,then the sound controller software/drivers.

 

[Christopher]

  "All drivers".Check intels downloads for youre pc chipset,or locate an
 intel board useing it also,go to its download page,install the chipset
installation
 utility,then the sound controller software/drivers.

Leonard Grey> The advice they gave me was to reinstall Xp again, been
there done that.

Andrew E.> I went to to intel's site and downloaded what appeared to
be the correct chipset, but upon installation, the drivers were alread
the most up to date...