Sudden Restart

[Barb Reinhardt]

A coworker is having issues with sudden restarts in his e-Machine. He's
recorded the error codes and I'll post them here. Can anyone assist?

9/30
BCCode: 19
BCP1: 00000020
BCP2: 83DCC898
BCP3: 83DCD890
BCP4: FFFFFFFF

10/25
BCCode: 1000007F
BCP1: 0000000d
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
10/25 PM
BCCode: M
BCP1: 00000020
BCP2: 83E40F10
BCP3: 83E40F48
BCP4: 0A070001

10/26
BCCode: 1000000A
BCP1: FFFFFFFF
BCP2: 00000002
BCP3: 00000000
BCP4: 804DC80D

 

[Ted Zieglar]

How about just describing the problems for us?

 

[Barb Reinhardt]

It restarts for no obvious reason. That's the problem.

 

[Ted Zieglar]

In that case, bugcheck codes won't help.

"How to perform advanced clean-boot troubleshooting in Windows XP"
http://support.microsoft.com/default.aspx?scid=kb;en-us;316434

 

[Barb Reinhardt]

Why won't bugcheck codes help in this instance? This is all new to me.

 

[Ted Zieglar]

Bugcheck codes are generic. They might tell you, for example, that there is
an incompatible driver. If you have no idea what driver may be problematic
("It restarts for no obvious reason"), that information isn't of much help.

 

[Test User]

A coworker is having issues with sudden restarts in his e-Machine. He's
recorded the error codes and I'll post them here. Can anyone assist?

Right click on My Computer, Properties, Advanced, Startup/Shutdown, and
take the checkmark off of 'restart on error'. When the machine crashes
next, instead of rebooting you may get some clues as to just what has
happened.. which will be of great value in fixing it.

HTH
-pk

 

[cl8on]

Hi,

I am having the exact same problems with my computer at the moment =(

I have formatted and reinstalled windows three times so far.

I was wondering if anyone had yet resolved this problem and could help
me out.

 

[Godzilla_121]

Here is my thoughts on what causes this problem.
First understand that i have just finished building my first system. Second i have a system that is about a year and a half old that i bought off of a friend. The second system has worked flawlessly ever since i bought it.

Bought all my parts for my new system, put it all together, installed windows xp, was getting all kinds of errors: runtime errors, random restarts, complete system crashes to where i have to try to reinstall XP.
Tried a different hard drive, didnt work.
Tried a different CD ROM drive, was having problems reading the disk when trying to install software, didnt work.
Finally tried swapping out the RAM from the good computer to the new one thats having all the problems. Well it looks as if i'm having problems with RAM.
New computer is up and running great now that i swapped the RAM. Now the computer that i have had for just about a year now, with the RAM i just purchased, now is having all kinds of problems. Problems just like the system i just put together was having.
My sugestion is, if you have some RAM laying around that you know works or from another computer you have. Try some different RAM. Remember, windows doesnt need A LOT of ram to run, be it slow, but it will run.