Sudden reboot/Rick Rogers

[lorely1]

Thanks for answering my post.
I unchecked the automatic reboot as per your advice. When I turned on my
computer this morning I got the blue screen with the following message:
Check for BIOS updates. Disable BIOS memory options such as caching or
shadowing.
Technical Information: 0x0000005, 0x80565E91, 0xF308F84C, 0x00000000
Beginning to dump physical memory.

After that it runs through from 1 to 100 three times, then it tells me
memory dump completed.

I rebooted and was back in business, probably until it happens again.
Any advise what this is all about and what I can do to fix it?
(e-mail address removed)

 

[Guest]

Thanks for answering my post.
I unchecked the automatic reboot as per your advice. When I turned on my
computer this morning I got the blue screen with the following message:
Check for BIOS updates. Disable BIOS memory options such as caching or
shadowing.
Technical Information: 0x0000005, 0x80565E91, 0xF308F84C, 0x00000000
Beginning to dump physical memory.

After that it runs through from 1 to 100 three times, then it tells me
memory dump completed.

I rebooted and was back in business, probably until it happens again.
Any advise what this is all about and what I can do to fix it?
(e-mail address removed)

I'm not Rick but check this out
http://www.kellys-korner-xp.com/xp_m.htm
Scroll down to memory dump.

 

[lorely1]

Thanks, I went to the link below and to tell the truth, I can't make heads
or tails out of it. Thanks anyway.
(e-mail address removed)

 

[Alex Nichol]

Thanks, I went to the link below and to tell the truth, I can't make heads
or tails out of it. Thanks anyway.

In those Error settings, also set 'Write debug information' to none. A
dump is not useful to you.

Now you should get one simple Blue screen. If the trouble is a driver
(likely) then the bottom line should refer to it - something.sys

Look for that in Windows\system32\drivers, right click on it, Properties
and the Version page should say what it relates to

 

[Joshua Smith [MSFT]]

Hi lorely1,

Actually many times the bugcheck information in the Blue screen isn't
accurate because memory got trashed before the bugcheck and the system has
no way of knowing what the cause was. If you don't find the faulting driver,
and you want to reenable the memory dump option, I can help you determine
the cause. To determine what driver is causing the problem I need you to
enable driver verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft