startup issue

[Guest]

My daughter shut down her xp pro pc at college accidently while dusting by
hitting the power button on her surge suppressor. Since that time when she
tries to restart and logon it starts the logon process and lets her enter her
password and flashes her desktop background then instantly changes and goes
"saving your settings" and logs her off. Any ideas would be greatly
appreciated. I have got to get her back up and runninf before next week.

 

[Jim Macklin]

A repair install, if you have a genuine XP CD.

see
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q315341&ID=KB;EN-US;Q315341



--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message
| My daughter shut down her xp pro pc at college accidently
while dusting by
| hitting the power button on her surge suppressor. Since
that time when she
| tries to restart and logon it starts the logon process and
lets her enter her
| password and flashes her desktop background then
instantly changes and goes
| "saving your settings" and logs her off. Any ideas would
be greatly
| appreciated. I have got to get her back up and runninf
before next week.
| --
| slh

 

[Bert Kinney]

Hi Shagerty,

Have your daughter use System Restore to set the system
back to a date before the problem started.

How to start the System Restore tool at a command prompt in Windows XP:
http://support.microsoft.com/kb/304449

Windows XP System Restore:
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsysrst.mspx#ECAA