User can't log into locked computer


N

Nick

I have an XP Pro user that can log int fine when she comes into work in the
morning and will lock the computer when she goes to lunch, but when she comes
back from lunch and tries to log it says that the password is incorrect and
the only way she can log back in is to shut down the computer and restart it.
Is this an issue with the computer or her domain logon?

Thanks for any help
 
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P

Pegasus [MVP]

Nick said:
I have an XP Pro user that can log int fine when she comes into work in the
morning and will lock the computer when she goes to lunch, but when she
comes
back from lunch and tries to log it says that the password is incorrect
and
the only way she can log back in is to shut down the computer and restart
it.
Is this an issue with the computer or her domain logon?

Thanks for any help

She might have a screen saver that uses its own password, independently from
the Windows password. Try using a native screen saver. Also - Is her login
in the morning automatic or does she have to enter a password?
 
N

Nick

She already uses a native screen saver and she has to enter a password every
morning.
 
P

Pegasus [MVP]

I would experiment around a bit, trying things such as:
- Change the password.
- Use a different screen saver.
- See if the problem is specific to this user account.
If it is the latter then her profile might be corrupted. Rename it to
something else so that Windows will create a new one.
 
J

Jose

I have an XP Pro user that can log int fine when she comes into work in the
morning and will lock the computer when she goes to lunch, but when she comes
back from lunch and tries to log it says that the password is incorrect and
the only way she can log back in is to shut down the computer and restartit.
 Is this an issue with the computer or her domain logon?

Thanks for any help

I suspect that during the lunch break another user us attempting to
login, perhaps to hack and exhausting the number of invalid login
attempts and locking the computer.

Since you are at work, your IT department may confirm, deny, allow you
to change the settings or not know what you are talking about. It is
a good policy in the corporate world or when there are little children
around.

You can configure x attempts to lock you out for x minutes or
forever. The default is unlimited attempts and never.

Once locked, only a reboot will reset things or an Administrator can
unlock the account.

Try it yourself on the machine. Attempt to login a few times with
invalid credentials and see how many attempts it takes you to get
locked out. 3? 5?

You can also enable logging of failed login attempts that can
corroborate this.

It would be more fun to sneak up on the interloper and give them what
for.
 
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J

Jose

I have an XP Pro user that can log int fine when she comes into work in the
morning and will lock the computer when she goes to lunch, but when she comes
back from lunch and tries to log it says that the password is incorrect and
the only way she can log back in is to shut down the computer and restartit.
 Is this an issue with the computer or her domain logon?

Thanks for any help

Oh yeah your post title says "locked computer" and your message
implies an incorrect password message - which is it?

The system can be configured to lock itself after a timeout period,
but you should still be able to log back in with valid credentials.
If the login attempt retries are used up, that is different.
 
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