logging in created TEMP


G

Guest

I was working on a friends computer last night. She had lost her incredimail
email settings and all emails after she had shut down when her computer froze
on her. When she logs in, she uses her name to log in, but it goes to a user
setting called Temp. Not sure why, or what is happening. I know she
installed the updated version of McAfee and she needs to log in to that
everytime she logs into her computer with her user name and password. This
first happened about 2 weeks ago where she lost her email, and I think that
that may be when the user Temp settings were created. I assumed that if her
user were corrupted, it would have made a name.000 file instead of a Temp
user file, but it goes to Temp and settings for Temp instead of her user
settings when she logs in. Is there anything I can do to get her back to her
user settings?
Hope this is clear...
Thanks for any help,
Colleen
 
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M

Malke

colleen said:
I was working on a friends computer last night. She had lost her
incredimail email settings and all emails after she had shut down when
her computer froze
on her. When she logs in, she uses her name to log in, but it goes to
a user
setting called Temp. Not sure why, or what is happening. I know she
installed the updated version of McAfee and she needs to log in to
that
everytime she logs into her computer with her user name and password.
This first happened about 2 weeks ago where she lost her email, and I
think that
that may be when the user Temp settings were created. I assumed that
if her user were corrupted, it would have made a name.000 file instead
of a Temp user file, but it goes to Temp and settings for Temp instead
of her user
settings when she logs in. Is there anything I can do to get her back
to her user settings?
Hope this is clear...
Thanks for any help,
Colleen

It sounds like her original user account was corrupted. She should make
herself a new one and copy over the data from the old one. Here is a
link with the procedure:

http://support.microsoft.com/default.aspx?kbid=811151

It is important to log into the new account once before trying to copy
over any data.

Malke
 

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