P
PC's Plus
my mother was using her system and while trying to change her background her
system did a restart and on startup asked for a password ( she never had to
use a password before) now when she gives it the password it log her on, the
microsoft music starts then it logs her off, and then the password window
comes up.
I went into safemode tryed the administrator account but a blank password
doesn't work. Neather does any of the passwords she has used for outlook or
anyother app.
Question 1 why is it loging on then loging off.
Question 2 Can I use Safemode with command promt to reset the Admin.
passwordback to blank.
Question 3 is there any freeware to reset Admin. account to blank.
Any other help would be helpful.
Thank You.
system did a restart and on startup asked for a password ( she never had to
use a password before) now when she gives it the password it log her on, the
microsoft music starts then it logs her off, and then the password window
comes up.
I went into safemode tryed the administrator account but a blank password
doesn't work. Neather does any of the passwords she has used for outlook or
anyother app.
Question 1 why is it loging on then loging off.
Question 2 Can I use Safemode with command promt to reset the Admin.
passwordback to blank.
Question 3 is there any freeware to reset Admin. account to blank.
Any other help would be helpful.
Thank You.