M
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Changing Verizon DSL modem requires repeated re-entry of
userid/password
After a partial victory, accompanied by dinner, for one friend Sunday
night, another friend invited me for repairs/supper Monday night.
Her DSL modem for Verizon seems to have failed. And when she told
Verizon she only had yellow lights on it, they sent her a new one
(this time with wireless included fwiw). The new one lights up with
green lights.
She has XP SP2 on a Dell desktop computer, about 1.5 GHz (though by
the end of the evening, MS Auto Downloads was offering her SP3.)
It came with 4 small pages about wireless, but not a word about
connecting in general! I thought they wanted to avoid phonecalls.
And neither IE nor FF would fetch a webpage.
After some struggling, a third person said to click on Control
Panel/Network Connections and then on the Verizon icon.
(which I find strange since I have XP SP3 and Verizon DSL, on a
home-built computer with retail XP, but NO verizon icon there, only
Local Area Connection.
(And fwiw it might have also opened, at the same time???, a box for
connection properties or something???. I've never seen two boxes open
at the same time.)
Anyhow, in the user field was her son's username, who used to live
there, and when I put in her son's password and clicked, she was
connected. But after restart, it didn't connect automatically.
Each time, after connecting manually, clicking on the Verizon icon
again gave the Status box, with the number of packets sent and
received etc.
So how do I get it to save and reuse the password from session to
session, without manual intervention???
She said that even when it worked right, when the old modem worked,
the icon in the systray, the two blinking terminals that represent a
connection, didn't appear until she started IE, which if I understood
her correctly, she would do each time before she started Firefox. I
am guessing that maybe from IE she would go to Internet Options and do
something there.
The third guy and I have only had to enter the verizon id and password
once, years ago.
XP help was no help and google didn't' find it for me.
She says she has asked Verizon to change it from her son's to her
username, but isn't this something she should do herself by entering
her username and password in that box?
This would be a great question for the Verizon newsgroups, but in
their efforts at customer service, when they got rid of their Usenet,
they got rid of access to their newsgroups (and it seems any access to
ng archives, unless a post was cross posted to a non-Verizon group,
for which groups.google finds a total of 5 posts!
Enter group:verizon.* in the groups google search box,
or verizon.* in the groups field for Advanced Search.
Thanks a lot.
userid/password
After a partial victory, accompanied by dinner, for one friend Sunday
night, another friend invited me for repairs/supper Monday night.
Her DSL modem for Verizon seems to have failed. And when she told
Verizon she only had yellow lights on it, they sent her a new one
(this time with wireless included fwiw). The new one lights up with
green lights.
She has XP SP2 on a Dell desktop computer, about 1.5 GHz (though by
the end of the evening, MS Auto Downloads was offering her SP3.)
It came with 4 small pages about wireless, but not a word about
connecting in general! I thought they wanted to avoid phonecalls.
And neither IE nor FF would fetch a webpage.
After some struggling, a third person said to click on Control
Panel/Network Connections and then on the Verizon icon.
(which I find strange since I have XP SP3 and Verizon DSL, on a
home-built computer with retail XP, but NO verizon icon there, only
Local Area Connection.
(And fwiw it might have also opened, at the same time???, a box for
connection properties or something???. I've never seen two boxes open
at the same time.)
Anyhow, in the user field was her son's username, who used to live
there, and when I put in her son's password and clicked, she was
connected. But after restart, it didn't connect automatically.
Each time, after connecting manually, clicking on the Verizon icon
again gave the Status box, with the number of packets sent and
received etc.
So how do I get it to save and reuse the password from session to
session, without manual intervention???
She said that even when it worked right, when the old modem worked,
the icon in the systray, the two blinking terminals that represent a
connection, didn't appear until she started IE, which if I understood
her correctly, she would do each time before she started Firefox. I
am guessing that maybe from IE she would go to Internet Options and do
something there.
The third guy and I have only had to enter the verizon id and password
once, years ago.
XP help was no help and google didn't' find it for me.
She says she has asked Verizon to change it from her son's to her
username, but isn't this something she should do herself by entering
her username and password in that box?
This would be a great question for the Verizon newsgroups, but in
their efforts at customer service, when they got rid of their Usenet,
they got rid of access to their newsgroups (and it seems any access to
ng archives, unless a post was cross posted to a non-Verizon group,
for which groups.google finds a total of 5 posts!
Enter group:verizon.* in the groups google search box,
or verizon.* in the groups field for Advanced Search.
Thanks a lot.
