who do I resolve this roaming profile issue?

[Kelvin Beaton]

One of the users on my network is setup with a roaming profile.
In the last week or so, she says she has been organizing and rearranging her
My Documents folder, but when she logs off or even restartes her PC all the
chages she's name revert back to what they had been.

If this is a symptom of her profile being corrupt, which one is corrupt, her
local one of the one on the server?

Should I disable her roaming profile by taking the path to her profile our
of her network account and then delete the profile on the server, then put
the path to the profile back into her account?

This seems like the only way to resolve this...

Any input would be appreciated.

Thanks

Kelvin

 

[Shenan Stanley]

One of the users on my network is setup with a roaming profile.
In the last week or so, she says she has been organizing and
rearranging her My Documents folder, but when she logs off or even
restartes her PC all the chages she's name revert back to what they
had been.
If this is a symptom of her profile being corrupt, which one is
corrupt, her local one of the one on the server?

Should I disable her roaming profile by taking the path to her
profile our of her network account and then delete the profile on
the server, then put the path to the profile back into her account?

This seems like the only way to resolve this...

Any input would be appreciated.

Sounds to me like it is not uploading when she logs off.
Test it...

Have her rearrange a little, log off, check the server side to see if it
updated, rename her local profile directory (if you don't have them erasing
at logoff OR if it is sticking around if you do have it set to remove the
profile) as an administrator on the PC - perhaps after a reboot if it gives
you trouble renaming before - and then have her logon again. Did it keep
her settings?