Permanent white line on screen

A

alxrays

Hello,
My daughter was playing the Sims game on her Laptop computer HP with Windows
XP.
The game minimized and left a white line going across the top of her screen.
She tried to restart her computer, change the desktop settings along with
the background settings and still contiunes to have this thin white line
going across her screen .
Any suggestions?
 
M

Malke

alxrays said:
Hello,
My daughter was playing the Sims game on her Laptop computer HP with
Windows XP.
The game minimized and left a white line going across the top of her
screen. She tried to restart her computer, change the desktop settings
along with the background settings and still contiunes to have this thin
white line going across her screen .
Any suggestions?

I would boot the computer with any bootable rescue CD like a Bart's PE or
preferably Knoppix. I say that Knoppix is preferable in this situation
because it runs Linux (from the CD, won't touch your XP install) and
creates a full graphical operating system. If the white line remains then
this is a hardware fault, probably the graphics chip. If this is the case,
there's nothing you can do about it except to contact HP tech support for
repair/replacement.

To get Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd by burning as an image, not as data. You may need to change
your boot priority in the BIOS (or use a temporary boot order keypress if
available) to have the machine boot from the CD drive first.

Another alternative is to see if the white line exists when you first boot
up the computer, except that since the full graphics capability of the
video chip aren't being used at that point this isn't definitive.

Malke
 
A

alxrays

Which Version Of Knoppix.iso should I download?

KNOPPIX 5.1.1 Review KNOPPIX 5.1.1 2 isos in 2 groups
KNOPPIX 5.0.1 Review KNOPPIX 5.0.1 2 isos in 2 groups
KNOPPIX 4.0.2 Review KNOPPIX 4.0.2 1 isos in 1 groups
KNOPPIX 4.0 Live DVD Review KNOPPIX 4.0 Live DVD 1 isos in 1 groups
knoppix 3.9 Review knoppix 3.9 1 isos in 1 groups
Knoppix 3.7 Review Knoppix 3.7 1 isos in 1 groups
Knoppix 3.6 Review Knoppix 3.6 2 isos in 2 groups
Knoppix 3.4 Review Knoppix 3.4 2 isos in 2 groups
I found these on the Website
http://iso.linuxquestions.org/knoppix/
 
M

Malke

alxrays said:
Which Version Of Knoppix.iso should I download?

KNOPPIX 5.1.1 Review KNOPPIX 5.1.1 2 isos in 2 groups
KNOPPIX 5.0.1 Review KNOPPIX 5.0.1 2 isos in 2 groups
KNOPPIX 4.0.2 Review KNOPPIX 4.0.2 1 isos in 1 groups
KNOPPIX 4.0 Live DVD Review KNOPPIX 4.0 Live DVD 1 isos in 1 groups
knoppix 3.9 Review knoppix 3.9 1 isos in 1 groups
Knoppix 3.7 Review Knoppix 3.7 1 isos in 1 groups
Knoppix 3.6 Review Knoppix 3.6 2 isos in 2 groups
Knoppix 3.4 Review Knoppix 3.4 2 isos in 2 groups
I found these on the Website
http://iso.linuxquestions.org/knoppix/

Those are just reviews, not links to downloads as far as I can see. Use the
link I gave you - http://www.knoppix.net. Download the CD .iso for the
latest version in whatever language you want. EN is English. You can
download from FTP mirrors or BitTorrent it. Choose the mirror and method
that suits you.


Malke
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top