start up message appears in windows

[Guest]

Hi Please can anyone assist, I have an error message in a pop up box when I
start up, it goes off screen when I press the x but this is not solving the
problem the error is

Smartbridge Alerts Motivesb.exe-entryPoint not found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL.

Thanking in anticipation.
regards Pat

 

[Guest]

To repair all system files, go to Start/Run, and type: SFC /SCANNOW

 

[DL]

Its a utility installed by some ISP setup cd's to 'repair' / diagnose a
connection problem.
Its not part of win.

 

[Nepatsfan]

In

Hi Please can anyone assist, I have an error message in a pop
up box
when I start up, it goes off screen when I press the x but
this is
not solving the problem the error is

Smartbridge Alerts Motivesb.exe-entryPoint not found
The procedure entry point GetProcessImageFileNameW could not
be
located in the dynamic link library PSAPI.DLL.

Thanking in anticipation.
regards Pat

This can happen if you've recently installed Internet Explorer
7. To fix the problem, do the following;

Search you computer for files named PSAPI.DLL. With the
exception of the one found
in the C:\Windows\System32 folder, rename the files
PSAPIOLD.DLL. Do not rename the PSAPI.DLL file in your
C:\Windows\System32 directory. Restart your computer and the
problem should be fixed.

For more info, take a look at some of the threads listed here.

http://groups.google.com/groups?hl=en&q=smartbridge PSAPI.DLL &ie=UTF-8&oe=UTF-8&um=1&sa=N&tab=wg

Good luck

Nepatsfan

 

[Guest]

Hi, Thank you but I renamed the one file that came up exactly as you
suggested, but no change. The only thing is there was only one file that that
came up exactly as you wrote for example capitals, the others were in lower
case so I did not like to alter them, what do you think,
regards Pat

 

[Nepatsfan]

Rename the files with names in lower case as well. PSAPI.DLL
and psapi.dll are treated the same by Windows. Both should be
renamed.

Keep in mind that you shouldn't rename the psapi.dll file
located in C:\WINDOWS\system32.

Nepatsfan

In

 

[Guest]

Hi, Nepatsfan, Thank you so much, mission accomplished.
kind regards Pat

 

[Nepatsfan]

You're welcome.

Nepatsfan

In

Hi, Nepatsfan, Thank you so much, mission accomplished.
kind regards Pat