Hi JG,
If you have installed IE7 Beta, there is a section in the Release Notes,
under Late Breaking Notes and Issues, pertaining to that error:
http://msdn.microsoft.com/ie/releasenotes/default.aspx
"SmartBridge is distributing an old version of PSAPI.DLL. As a result, users
may receive the following error message after installation of Internet
Explorer 7 Beta:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL
To work around this error:
Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.
The following workarounds are available:
To check email at Hotmail, user Internet Explorer rather than Outlook
Express or Outlook
Uninstall KB904942 using the Add/Remove Programs applet in the System
Control Panel"
Regards,
