Error message

P

pat crouch

Hi,
wonder if any of you clever people can help me.

Just installed IE 7, and I am not getting the following error, on boot up.
While I can click to cancel the message, it is annoying, and I don't know
what to do about it. I have re-installed NTL, but still have the same
problem.

Here is the error message:

Smartbridge alerts: Motivesb.exe
GetProcessImageFilew could not be located in the DLL psapi.dll

Any help would be appreciated. I have run various diagnostic programs, to no
avail.

Cheers

Rodders
 
N

Nepatsfan

%[email protected],
pat crouch said:
Hi,
wonder if any of you clever people can help me.

Just installed IE 7, and I am not getting the following
error, on boot up. While I can click to cancel the message,
it is annoying, and I don't know what to do about it. I have
re-installed NTL, but still have the same problem.

Here is the error message:

Smartbridge alerts: Motivesb.exe
GetProcessImageFilew could not be located in the DLL
psapi.dll
Any help would be appreciated. I have run various diagnostic
programs, to no avail.

Cheers

Rodders

Questions about IE7 should be posted to this newsgroup.

Discussions in Internet Explorer General
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

If you're unable to access that newsgroup, here's a link to the
web interface.

Discussions in Internet Explorer General
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Search that newsgroup for messages about PSAPI.DLL and
GetProcessImageFileNameW. I think you'll find several threads
dealing with that issue.

You might also want to take a look at this article.

Release Notes for Internet Explorer 7
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Also, look here,

http://www.google.com/search?hl=en&q=GetProcessImageFileNameW&btnG=Google+Search

Bottom line is you need to search your computer for any file
named PSAPI.DLL and rename those that are not in the
C:\WINDOWS\System32 folder.

Good luck

Nepatsfan
 

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