Start Up Error Messages


T

Terry Bennett

I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens, I
often get a pale blue screen with a message to the effect of: "Checking file
system on H. File system FAT32. Disk needs to be checked for consistency".
I then have 10 seconds to stop the check by pushing any key. If it proceeds
then I receive a message saying that everything has been checked and found
to have no problems. After this, however, there is no way of continuing so
it is necessary to shut the computer down and start again. The H drive is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare (I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls for
a CD-ROM and there seems to be no way of cancelling the sequence other than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK
 
Ad

Advertisements

N

nass

Terry Bennett said:
I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens, I
often get a pale blue screen with a message to the effect of: "Checking file
system on H. File system FAT32. Disk needs to be checked for consistency".
I then have 10 seconds to stop the check by pushing any key. If it proceeds
then I receive a message saying that everything has been checked and found
to have no problems. After this, however, there is no way of continuing so
it is necessary to shut the computer down and start again. The H drive is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare (I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls for
a CD-ROM and there seems to be no way of cancelling the sequence other than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL on
Reboot.

HTH
nass
 
F

Frank Saunders MS-MVP IE,OE/WM

Terry Bennett said:
I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens, I
often get a pale blue screen with a message to the effect of: "Checking
file system on H. File system FAT32. Disk needs to be checked for
consistency". I then have 10 seconds to stop the check by pushing any key.
If it proceeds then I receive a message saying that everything has been
checked and found to have no problems. After this, however, there is no
way of continuing so it is necessary to shut the computer down and start
again. The H drive is simply an external hard drive connected via a USB
port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare (I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls
for a CD-ROM and there seems to be no way of cancelling the sequence other
than using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK

The PSAPI error message may be due to a program or programs (currently
identified "culprits" include
Motive SmartBridge,
Hal Screen Reader,
BT Broadband Help (BT Yahoo Help),
and My Dolphin Screen Reader / Magnifier ) that ship with an older version
of PSAPI.DLL
Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located
in the dynamic link library PSAPI.DLL

To work around this error:

Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
the PSAPI.DLL file in your C:\Windows\System32
directory.)
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.

Source:

Release Notes for Internet Explorer 7:
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx
 
T

Terry Bennett

Nass/Frank - many thanks for the sugegstions. I will work through them over
the next few days.

Terry


nass said:
Terry Bennett said:
I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens,
I
often get a pale blue screen with a message to the effect of: "Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If it
proceeds
then I receive a message saying that everything has been checked and
found
to have no problems. After this, however, there is no way of continuing
so
it is necessary to shut the computer down and start again. The H drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare
(I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls
for
a CD-ROM and there seems to be no way of cancelling the sequence other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL on
Reboot.

HTH
nass
 
T

Terry Bennett

Guys

I have now managed to cure both problems '2' and '3' below but have made no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Terry Bennett said:
Nass/Frank - many thanks for the sugegstions. I will work through them
over the next few days.

Terry


nass said:
Terry Bennett said:
I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens,
I
often get a pale blue screen with a message to the effect of: "Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If it
proceeds
then I receive a message saying that everything has been checked and
found
to have no problems. After this, however, there is no way of continuing
so
it is necessary to shut the computer down and start again. The H drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare
(I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls
for
a CD-ROM and there seems to be no way of cancelling the sequence other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL on
Reboot.

HTH
nass
 
N

nass

Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Terry Bennett said:
Guys

I have now managed to cure both problems '2' and '3' below but have made no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Terry Bennett said:
Nass/Frank - many thanks for the sugegstions. I will work through them
over the next few days.

Terry


nass said:
:

I am encountering 3 separate error messages each time I boot my laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP screens,
I
often get a pale blue screen with a message to the effect of: "Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If it
proceeds
then I receive a message saying that everything has been checked and
found
to have no problems. After this, however, there is no way of continuing
so
it is necessary to shut the computer down and start again. The H drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare
(I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please wait
while Windows configures InstantShare". After a short while this calls
for
a CD-ROM and there seems to be no way of cancelling the sequence other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL on
Reboot.

HTH
nass
 
Ad

Advertisements

T

Terry Bennett

Thanks Nass.

It doesn't appear in the scheduled tasks but by opening the Autoruns window
and looking at the 'Boot Execute' tab, the only entry that appears there is
'autocheck autochk*'. Do you think this would be the one? I am dubious
about fiddling with items that affect the registry!

Terry

nass said:
Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Terry Bennett said:
Guys

I have now managed to cure both problems '2' and '3' below but have made
no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Terry Bennett said:
Nass/Frank - many thanks for the sugegstions. I will work through them
over the next few days.

Terry




:

I am encountering 3 separate error messages each time I boot my
laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP
screens,
I
often get a pale blue screen with a message to the effect of:
"Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If it
proceeds
then I receive a message saying that everything has been checked and
found
to have no problems. After this, however, there is no way of
continuing
so
it is necessary to shut the computer down and start again. The H
drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry
point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare
(I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please
wait
while Windows configures InstantShare". After a short while this
calls
for
a CD-ROM and there seems to be no way of cancelling the sequence
other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL
on
Reboot.

HTH
nass
 
N

nass

Hi Terry,
Yes, please remove it by right click on it. Do n't worry you can schdual
this or run it manually in the future if you wanted to run the check disk on
any of your Drives!
Go a head and remove and run disk clean up and see if the check disk will
come on boot up?
Good luck
nass
http://www.nasstec.co.uk

Terry Bennett said:
Thanks Nass.

It doesn't appear in the scheduled tasks but by opening the Autoruns window
and looking at the 'Boot Execute' tab, the only entry that appears there is
'autocheck autochk*'. Do you think this would be the one? I am dubious
about fiddling with items that affect the registry!

Terry

nass said:
Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Terry Bennett said:
Guys

I have now managed to cure both problems '2' and '3' below but have made
no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Nass/Frank - many thanks for the sugegstions. I will work through them
over the next few days.

Terry




:

I am encountering 3 separate error messages each time I boot my
laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP
screens,
I
often get a pale blue screen with a message to the effect of:
"Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If it
proceeds
then I receive a message saying that everything has been checked and
found
to have no problems. After this, however, there is no way of
continuing
so
it is necessary to shut the computer down and start again. The H
drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry
point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for InstantShare
(I've
never heard of this before and have not installed any software). The
sequence seems to be similar to when new software is found: "Please
wait
while Windows configures InstantShare". After a short while this
calls
for
a CD-ROM and there seems to be no way of cancelling the sequence
other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
or
PSAPI.OLD.
Reboot the system, when the system start will recreate the PSAPI.DLL
on
Reboot.

HTH
nass
 
T

Terry Bennett

Thanks Nass. I now get a blue screen that says AUTOCHK.EXE not found -
skipping Autocheck. That hangs around for c 20 seconds and then the boot
sequence continues. Guess that's OK?

Terry

nass said:
Hi Terry,
Yes, please remove it by right click on it. Do n't worry you can schdual
this or run it manually in the future if you wanted to run the check disk
on
any of your Drives!
Go a head and remove and run disk clean up and see if the check disk will
come on boot up?
Good luck
nass
http://www.nasstec.co.uk

Terry Bennett said:
Thanks Nass.

It doesn't appear in the scheduled tasks but by opening the Autoruns
window
and looking at the 'Boot Execute' tab, the only entry that appears there
is
'autocheck autochk*'. Do you think this would be the one? I am dubious
about fiddling with items that affect the registry!

Terry

nass said:
Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

:

Guys

I have now managed to cure both problems '2' and '3' below but have
made
no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Nass/Frank - many thanks for the sugegstions. I will work through
them
over the next few days.

Terry




:

I am encountering 3 separate error messages each time I boot my
laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP
screens,
I
often get a pale blue screen with a message to the effect of:
"Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If
it
proceeds
then I receive a message saying that everything has been checked
and
found
to have no problems. After this, however, there is no way of
continuing
so
it is necessary to shut the computer down and start again. The H
drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge
Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry
point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for
InstantShare
(I've
never heard of this before and have not installed any software).
The
sequence seems to be similar to when new software is found:
"Please
wait
while Windows configures InstantShare". After a short while this
calls
for
a CD-ROM and there seems to be no way of cancelling the sequence
other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you
are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like
PSAPIOLD.DLL
or
PSAPI.OLD.
Reboot the system, when the system start will recreate the
PSAPI.DLL
on
Reboot.

HTH
nass
 
N

nass

Hi Terr,
No, it'sn't okay. Please try system restore and see if that will take you
back to an earlier date then start with correcting the problem.
Your Partitions is messed up or mirrored! Do you use a boot loader program
or windows one and did you set the windows as active Partition?
http://forums.techguy.org/windows-nt-2000-xp/410956-need-help-autochk-not-found.html

http://www.windowsbbs.com/windows-xp/9309-autochk-exe-not-found-causing-endless-boot-loop.html
Please let me know your progress.
nass
---
http://www.nasstec.co.uk

Terry Bennett said:
Thanks Nass. I now get a blue screen that says AUTOCHK.EXE not found -
skipping Autocheck. That hangs around for c 20 seconds and then the boot
sequence continues. Guess that's OK?

Terry

nass said:
Hi Terry,
Yes, please remove it by right click on it. Do n't worry you can schdual
this or run it manually in the future if you wanted to run the check disk
on
any of your Drives!
Go a head and remove and run disk clean up and see if the check disk will
come on boot up?
Good luck
nass
http://www.nasstec.co.uk

Terry Bennett said:
Thanks Nass.

It doesn't appear in the scheduled tasks but by opening the Autoruns
window
and looking at the 'Boot Execute' tab, the only entry that appears there
is
'autocheck autochk*'. Do you think this would be the one? I am dubious
about fiddling with items that affect the registry!

Terry

Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

:

Guys

I have now managed to cure both problems '2' and '3' below but have
made
no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Nass/Frank - many thanks for the sugegstions. I will work through
them
over the next few days.

Terry




:

I am encountering 3 separate error messages each time I boot my
laptop.
Despite various attempts, I have not been able to dispose of them:

1) In the initial boot sequence, after the Microsoft Windows XP
screens,
I
often get a pale blue screen with a message to the effect of:
"Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key. If
it
proceeds
then I receive a message saying that everything has been checked
and
found
to have no problems. After this, however, there is no way of
continuing
so
it is necessary to shut the computer down and start again. The H
drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge
Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure entry
point
GetProcessImageFileNameW could not be located in the dynamic link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is BT]

3) Recently I have started receiving a dialogue box for
InstantShare
(I've
never heard of this before and have not installed any software).
The
sequence seems to be similar to when new software is found:
"Please
wait
while Windows configures InstantShare". After a short while this
calls
for
a CD-ROM and there seems to be no way of cancelling the sequence
other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you
are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like
PSAPIOLD.DLL
or
PSAPI.OLD.
Reboot the system, when the system start will recreate the
PSAPI.DLL
on
Reboot.

HTH
nass
 
Ad

Advertisements

T

Terry Bennett

Thanks Nass - appreciate your help.

nass said:
Hi Terr,
No, it'sn't okay. Please try system restore and see if that will take you
back to an earlier date then start with correcting the problem.
Your Partitions is messed up or mirrored! Do you use a boot loader program
or windows one and did you set the windows as active Partition?
http://forums.techguy.org/windows-nt-2000-xp/410956-need-help-autochk-not-found.html

http://www.windowsbbs.com/windows-xp/9309-autochk-exe-not-found-causing-endless-boot-loop.html
Please let me know your progress.
nass
---
http://www.nasstec.co.uk

Terry Bennett said:
Thanks Nass. I now get a blue screen that says AUTOCHK.EXE not found -
skipping Autocheck. That hangs around for c 20 seconds and then the boot
sequence continues. Guess that's OK?

Terry

nass said:
Hi Terry,
Yes, please remove it by right click on it. Do n't worry you can
schdual
this or run it manually in the future if you wanted to run the check
disk
on
any of your Drives!
Go a head and remove and run disk clean up and see if the check disk
will
come on boot up?
Good luck
nass
http://www.nasstec.co.uk

:

Thanks Nass.

It doesn't appear in the scheduled tasks but by opening the Autoruns
window
and looking at the 'Boot Execute' tab, the only entry that appears
there
is
'autocheck autochk*'. Do you think this would be the one? I am
dubious
about fiddling with items that affect the registry!

Terry

Hi Terry,
Did you schedual the check disk on start up?
You can turn it off by reading the info below:
How To Schedule Tasks in Windows XP
http://support.microsoft.com/kb/308569
Also you can remove it using this tool from the regirty:
AutoRuns for Windows v9.33
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

:

Guys

I have now managed to cure both problems '2' and '3' below but have
made
no
progress on '1'.

Any further thoughts?

Thanks.

Terry


Nass/Frank - many thanks for the sugegstions. I will work
through
them
over the next few days.

Terry




:

I am encountering 3 separate error messages each time I boot my
laptop.
Despite various attempts, I have not been able to dispose of
them:

1) In the initial boot sequence, after the Microsoft Windows XP
screens,
I
often get a pale blue screen with a message to the effect of:
"Checking
file
system on H. File system FAT32. Disk needs to be checked for
consistency".
I then have 10 seconds to stop the check by pushing any key.
If
it
proceeds
then I receive a message saying that everything has been
checked
and
found
to have no problems. After this, however, there is no way of
continuing
so
it is necessary to shut the computer down and start again. The
H
drive
is
simply an external hard drive connected via a USB port.

2) After the log-on I receive a further message: "SmartBridge
Alerts:
BTHelpNotifier.exe - Entry Point Not Found. The procedure
entry
point
GetProcessImageFileNameW could not be located in the dynamic
link
library
PSAPI.DLL". I simply click on OK to remove this. [my ISP is
BT]

3) Recently I have started receiving a dialogue box for
InstantShare
(I've
never heard of this before and have not installed any
software).
The
sequence seems to be similar to when new software is found:
"Please
wait
while Windows configures InstantShare". After a short while
this
calls
for
a CD-ROM and there seems to be no way of cancelling the
sequence
other
than
using Task Manager.

Any help will be appreciated!

Terry Bennett
Sherborne
Dorset
UK


Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft,
Spyware .
http://www.microsoft.com/protect/default.mspx

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and
delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and
Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs
|
Advanced
Under General Tab clear your History, Internet Files and
Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable
all
non
Verified Add-Ons (You should Renable them later one-by-one and
see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com

You have IE7 installed recently with Auto Updates from MS so you
are
getting
this error message for the PSAPI.DLL Dynamic link Liberary file.
"Read the Release Notes of IE7"
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

Work arround this:
Locate or Find PSAPI.DLL and rename it to something like
PSAPIOLD.DLL
or
PSAPI.OLD.
Reboot the system, when the system start will recreate the
PSAPI.DLL
on
Reboot.

HTH
nass
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top