SP4 & NTBackup - System State Problem

P

Peter Ford

I recently installed Service Pack 4 and am now getting this error when I run
NTBackup:

Error: You do not have permission to access portions of System
State\Registry\software.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\software - skipped.

Note: I am logged into the Admin account when running NTBackup.

Does anyone know why this might be?

I am also having problem running Backup Exec 8.6 on the same area. From
what I can tell, it seems that something was changed in either the NTFS
security or the Domain Admin account.
 
R

rene

Here is another possibility :- make sure you backup a copy
of your NTbackup.exe first.


SUMMARY
When you attempt to restore the Microsoft Exchange
Directory or Information Store from an online backup, you
may receive the following error:

You do not have permission to access portions of
\<directory>. Please see the owner or administrator to get
permission. Error writing alternate file data.
This error occurs when Windows NT 3.51 Service Pack 5
(SP5) is applied. SP5 replaces the Ntbackup.exe that is
installed by Microsoft Exchange Server in the <system
root>\System32 directory.

To resolve this problem, copy Ntbackup.exe from the
Microsoft Exchange Server compact disc into the <system
root>\System32 directory.
 
P

Peter Ford

The only thing that recently changed on the system was the application of
Service Pack 4. I never had a problem with backing up the System State
prior to this.
 
P

Peter Ford

I am running Windows 2000 with SP 4.

rene said:
Here is another possibility :- make sure you backup a copy
of your NTbackup.exe first.


SUMMARY
When you attempt to restore the Microsoft Exchange
Directory or Information Store from an online backup, you
may receive the following error:

You do not have permission to access portions of
\<directory>. Please see the owner or administrator to get
permission. Error writing alternate file data.
This error occurs when Windows NT 3.51 Service Pack 5
(SP5) is applied. SP5 replaces the Ntbackup.exe that is
installed by Microsoft Exchange Server in the <system
root>\System32 directory.

To resolve this problem, copy Ntbackup.exe from the
Microsoft Exchange Server compact disc into the <system
root>\System32 directory.
 

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